At a Glance
- Tasks: Coordinate live water shutoffs, ensuring safety and compliance while minimising disruption.
- Company: Join Network Plus, a leading utility services provider in the UK.
- Benefits: Competitive salary, full benefits package, and a commitment to diversity.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact on essential services.
- Qualifications: Experience in utilities or operational coordination is a plus; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Network Plus, our Shut Off Controllers play a key role in keeping critical water network operations running safely and efficiently across the rehab contract. Acting as the central coordination point for planned shutoffs, you will monitor live outages in real time, liaise with operational teams and turnkeys, ensure all risk assessments and compliance checks are in place, and help minimise disruption for customers and the wider network. This is a fast-paced, operationally focused role suited to someone organised, proactive, and confident managing multiple moving parts while maintaining high standards of safety, communication, and accuracy.
Key Responsibilities
- Manage and monitor all live planned shutoffs across the rehab contract, ensuring safe, compliant, and timely delivery.
- Contact and confirm shutoff requirements with operational teams/turnkeys prior to works commencing, identifying any cancellations, amendments, or risks.
- Issue the correct Risk Assessment (RA) documentation to the competent person in advance of planned shutoffs, ensuring all operational steps and controls are clearly communicated.
- Verify that the correct, in-date RA is present on site prior to isolation activities commencing.
- Confirm pre-site checks have been completed and approved.
- Monitor shutoff progress in real time, maintaining regular communication with field teams throughout the duration of the outage.
- Escalate delays or potential overruns.
- Ensure shutoff start and restoration times are accurately recorded and communicated in line with client and regulatory requirements.
- Maintain accurate records and timely updates within company works management and shutoff tracking systems.
- Provide daily and weekly operational updates and reports as required.
- Ensure all health, safety, compliance, and customer-related concerns are reported and managed in line with company procedures.
- Provide a positive and proactive contribution to the operational team, supporting continuous improvement and problem solving.
Skills, Knowledge & Expertise
- Previous experience within utilities, operational coordination, streetworks, water network operations, or a similar fast-paced environment desirable.
- Strong communication and organisational skills with the ability to manage multiple live activities simultaneously.
- Ability to work under pressure and make informed decisions within time-critical situations.
- Excellent attention to detail and ability to maintain accurate operational records.
- Confident liaising with operational teams, supervisors, subcontractors, and clients.
- Good understanding of health & safety requirements within operational or construction environments desirable.
- Proficient IT skills, including Microsoft Office and works management systems.
- Ability to prioritise workload and work to strict operational deadlines.
- A proactive and solution-focused approach to problem solving.
- Knowledge of water network operations, shutoff procedures, or valve operations would be advantageous.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
About Network Plus: Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Shut Off Controller in Manchester employer: Network Plus
At Network Plus, we pride ourselves on being an excellent employer, offering a dynamic work environment where our Shut Off Controllers play a vital role in ensuring the safety and efficiency of water network operations. Our commitment to employee growth is reflected in our comprehensive benefits package and inclusive culture, which values diversity and encourages collaboration. Located at the heart of essential utility services, we provide our team with the opportunity to make a meaningful impact while enjoying a supportive atmosphere that fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Shut Off Controller in Manchester
✨Tip Number 1
Get to know the company! Research Network Plus and understand their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Shut Off Controller, you'll need to liaise with various teams. Role-play potential scenarios with friends or family to boost your confidence and ensure you can handle real-time discussions smoothly.
✨Tip Number 3
Be proactive during interviews. Don’t just wait for questions; ask insightful ones about the role and the team dynamics. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your understanding of the role and how you can contribute to keeping the water network operations running smoothly.
We think you need these skills to ace Shut Off Controller in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Shut Off Controller role. We want to see how you can manage multiple live activities and ensure safety, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills:Since this role involves liaising with various teams, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you would communicate effectively in a fast-paced environment.
Highlight Your Organisational Skills:Being organised is key for this position. In your application, mention any tools or methods you use to keep track of tasks and deadlines. We love seeing candidates who can juggle multiple responsibilities while maintaining accuracy!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to assess your application properly!
How to prepare for a job interview at Network Plus
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Shut Off Controller. Familiarise yourself with water network operations, shutoff procedures, and health & safety requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to manage multiple live activities while keeping everyone informed.
✨Be Proactive in Problem Solving
Think of specific instances where you've identified potential issues before they became problems. Discuss how you approached these situations and what solutions you implemented. This will highlight your proactive nature and solution-focused mindset, which are crucial for this fast-paced role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's approach to safety, team dynamics, or how they handle operational challenges. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
