At a Glance
- Tasks: Analyse data to drive business improvements and enhance operational efficiency.
- Company: Join Network Plus, a leading provider of essential utility services in the UK.
- Benefits: Competitive salary, full benefits package, and a commitment to diversity and inclusion.
- Other info: Flexible role with opportunities for career growth in a supportive environment.
- Why this job: Make a real impact by supporting data-driven decisions and improving customer performance.
- Qualifications: Experience in data analysis, SAP PM, and visualisation tools like Tableau.
The predicted salary is between 36000 - 60000 £ per year.
As a Performance Manager, you will work with the contract helping to ensure that we are running at our operational optimum. Working with the back office and operations team, you will extract and translate data from a variety of sources; enabling and supporting the team to make informed decisions to guide business improvement and efficiency. This role will enable data driven decisions, supporting us to reach our performance obligations on the contract.
Key Responsibilities
- Extract and translate data to identify areas of improvements and concerns in our operational contracts; supporting the provision of appropriate strategies of business improvement.
- Identify trends within our performance and lead small projects to tackle and resolve issues.
- Work side by side with our planning manager to ensure our back office team are planning work as efficiently as possible for the operational teams to enable increased productivity.
- Build a close relationship with the client to help drive forward their targets and improve customer performance.
- Be flexible due to adhoc requests which come in daily from different departments.
- Help improve data accuracy from a commercial perspective to reduce our level of WIP on the contract.
- Undertake research and collect data to better analyse outcomes.
- Regularly monitor business performance; interpreting this data into visually engaging management reports.
- Attend weekly performance meetings, supporting the Operations team with the communication and visualisation of performance data.
- Develop and promote good data governance and analytical rigour; presenting conclusions to a range of stakeholders.
- Produce and present statistical information clearly and concisely against a range of Key Performance Indicators.
- Conduct quality audits of ongoing and completed works across the contract; liaising with local data owners for general performance and feedback.
- Ensure the accurate submission of complete performance reports.
- Produce Process maps to identify business improvement opportunities.
Experience and Qualifications
- Technical understanding of data development, transformation and modelling.
- Proven experience in developing data capture solutions.
- Detailed working knowledge of SAP PM data.
- Proven experience of using visualisation tools, such as Tableau.
- Excellent communication skills, with the skill of conveying complex data visually and concisely to a range of stakeholders.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Performance Manager (Manchester) employer: Network Plus
Network Plus is an exceptional employer located in Manchester, offering a dynamic work environment where data-driven decision-making is at the forefront of operational excellence. With a strong commitment to employee growth and inclusivity, we provide comprehensive benefits and opportunities for professional development, ensuring that every team member feels valued and empowered to contribute to our mission of delivering essential utility and infrastructure services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Manager (Manchester)
✨Dive Into Online Communities
For part-time gigs in business intelligence, getting involved in online forums like Reddit or LinkedIn groups can be a game-changer. Join discussions, share insights, and even ask for leads – you never know who might have the inside scoop on a role at Network Plus!
✨Webinars and Networking Events
Keep an eye out for webinars and networking events in the BI space. These can be great opportunities to meet industry players and learn about part-time opportunities at places like Network Plus. Plus, they'll help you stay on top of the latest trends and tools in the field.
✨Get Creative with Your Availability
When targeting part-time positions, be flexible with your availability. Highlight specific hours you can work, and consider applying for roles that might have unconventional hours – managers at Network Plus might appreciate your willingness to adapt!
✨Demonstrate Your Analytical Skills
Showcase your proficiency in business intelligence tools through a personal project or Kaggle competitions. Incorporate this into your conversations and interviews – it's a great way to impress Network Plus and stand out from the crowd.
We think you need these skills to ace Performance Manager (Manchester)
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence field, your ability to analyse and interpret data is key. Make sure your CV highlights any relevant projects or coursework where you’ve used data analysis tools, and don’t forget to mention any experience with BI software like Tableau or Power BI!
Include Your Technical Skills:Employers in business intelligence are often keen on seeing a mix of technical and analytical skills. Ensure your CV includes any programming languages you know, like SQL or Python, as well as any certifications in data science or analytics that could set you apart from the crowd.
Tailor Your Cover Letter:With a part-time role, we want to see your motivation and desire for growth. Use your cover letter to explain why you're interested in this position at Network Plus, what you hope to learn, and how your background fits into their business intelligence needs.
Keep It Concise:Since this is a part-time role, hiring managers are looking for clear and direct communication. Make your CV and cover letter easy to read and to the point – highlight your key achievements and relevant experiences without fluff. We want to see the real you!
How to prepare for a job interview at Network Plus
✨Show off your analytical skills
In the world of business intelligence, they'll be keen to see how you tackle data analysis. Brush up on tools like SQL or Tableau, and be ready to discuss how you've used data to inform decisions in past work or academic projects. We want to understand your thought process, so be prepared to walk through your analytical techniques clearly.
✨Portfolio peeks
Since it's a part-time gig, your portfolio can really set you apart. Showcase projects where you've drawn insights from data or delivered impactful dashboards. We should aim to highlight not just the end product, but how you approached the problem — think about including a brief reflection on what you learned and any challenges you overcame.
✨Brush up on case studies
Be ready for some scenario-based questions that reflect real-world business problems. We might be quizzed on how to approach a specific data set to derive actionable insights. Consider rehearsing a few case studies relevant to business intelligence roles — it’ll help us think on our feet during the interview.
✨Ask about the team dynamics
Since you'll be part-time, get a feel for how the team operates and collaborates. Asking about how Business Intelligence integrates with other departments at Network Plus can show your interest in their workflow. Plus, it’ll help you understand how your role fits into the larger picture and where you can make the most impact.
