Credit Controller in Manchester

Credit Controller in Manchester

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage cash collection and resolve client queries to maximise profits.
  • Company: Join Go Traffic Management, a leading provider in traffic management solutions.
  • Benefits: Competitive salary, full benefits package, and a diverse workplace.
  • Why this job: Make a real impact by ensuring timely payments and improving processes.
  • Qualifications: Experience in relevant sectors and proficiency in Excel preferred.
  • Other info: Dynamic team environment with opportunities for personal growth.

The predicted salary is between 28800 - 43200 £ per year.

As a Credit Controller, you will mitigate risks and maximise profits by ensuring credit issued by the business is paid in full and on time. You will look for ways to make the debt collecting process more accessible, more punctual and beneficial for all parties.

Key Responsibilities

  • Manage cash collection and deal with customer/client queries to maximise cash return.
  • Resolve client invoice queries through root cause analysis.
  • Produce invoices & weekly Statement of Accounts to all clients/customers.
  • Manage aged debt and resolution with client/customer and internal stakeholders.
  • Manage weekly reporting of cash received and allocate accordingly.
  • Produce weekly aged debt summaries to the Credit Control Team Leader.
  • Participate in the weekly debt conference call.
  • Complete monthly credit checks to ensure we are not trading at risk and assist in the customer onboarding process.

Experience and Qualifications

  • Experience in utilities/traffic management/construction sectors preferable.
  • Experience with Sage & Microsoft Dynamics365.
  • Proficient in the use of Excel ideally, formulas, V-Look ups and Pivot Tables.
  • CICM/AAT qualified or working towards this or a similar qualification preferable.
  • A team player with excellent communication skills and a proactive common-sense approach.
  • Very customer focused and able to engage with both internal and external clients.
  • Self-managed, able to use their own initiative and work as an individual or as part of a team.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Go Traffic Management

Go Traffic Management has been serving traffic management solutions to clients since 2008, and are now one of the UK’s largest traffic management providers. Our services are delivered from our 22 regional depots, through our dedicated team of 200 employees and support network of approved suppliers. At Go Traffic Management, we have a reputation for providing clients with extensive, well-planned, and expertly delivered solutions for projects and schemes of all sizes. We pride ourselves in meeting (and often exceeding) clients’ expectations in a professional and cost-effective manner, which is a strategy that has resulted in our long-standing working relationships with clients, partners, and stakeholders.

Be: SAFE - Go Traffic Management. Our Be: SAFE campaign actively encourages our workforce to work safely and avoid unsafe acts and conditions by following four basic rules.

Credit Controller in Manchester employer: Network Plus

At Go Traffic Management, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and individual initiative. Our commitment to employee growth is evident through ongoing training opportunities and a comprehensive benefits package, ensuring that our Credit Controllers not only thrive in their roles but also contribute to our mission of delivering exceptional traffic management solutions across the UK. With a focus on safety and inclusivity, we celebrate diversity and welcome applicants from all backgrounds, including those with military experience.
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Contact Detail:

Network Plus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller in Manchester

✨Tip Number 1

Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Go Traffic Management. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching common questions for Credit Controllers. Think about how your experience aligns with the job description and be ready to share specific examples of how you've managed cash collection or resolved client queries in the past.

✨Tip Number 3

Show off your skills! If you're proficient in Excel, Sage, or Microsoft Dynamics365, make sure to highlight these during your conversations. Maybe even bring along a portfolio showcasing your work with aged debt summaries or cash reports.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Go Traffic Management team.

We think you need these skills to ace Credit Controller in Manchester

Cash Collection Management
Customer Query Resolution
Root Cause Analysis
Invoice Production
Aged Debt Management
Reporting Skills
Credit Risk Assessment
Sage Software Proficiency
Microsoft Dynamics 365 Proficiency
Excel Proficiency
CICM/AAT Qualification or Progression
Communication Skills
Team Collaboration
Self-Management
Customer Focus

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in cash collection and managing client queries, as well as any relevant qualifications like CICM or AAT. We want to see how you can bring value to our team!

Showcase Your Skills: Don’t forget to showcase your skills with Excel, especially if you’re proficient in formulas, V-Lookups, and Pivot Tables. Mention any experience with Sage or Microsoft Dynamics365 too, as these are key tools for us at Go Traffic Management.

Be Clear and Concise: When writing your application, be clear and concise. Use bullet points where possible to make it easy for us to read through your experience and achievements. We appreciate straightforward communication, especially in a role that involves resolving client queries!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this opportunity!

How to prepare for a job interview at Network Plus

✨Know Your Numbers

As a Credit Controller, you'll be dealing with cash collection and aged debt management. Brush up on your financial knowledge, especially around cash flow and invoicing processes. Be ready to discuss how you've successfully managed these in the past.

✨Master the Tools

Familiarise yourself with Sage, Microsoft Dynamics365, and Excel. Highlight your experience with formulas, V-Lookups, and Pivot Tables during the interview. If you can demonstrate your proficiency with these tools, it’ll show you're ready to hit the ground running.

✨Showcase Your Communication Skills

Since this role involves resolving client queries and engaging with internal stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in challenging situations, as this will demonstrate your customer-focused approach.

✨Be Proactive and Solution-Oriented

Think of instances where you've taken the initiative to improve processes or resolve issues. Discussing your proactive mindset and common-sense approach will resonate well, especially since the company values these traits in their team players.

Credit Controller in Manchester
Network Plus
Location: Manchester

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