At a Glance
- Tasks: Support teams in delivering accurate work and manage daily field activities.
- Company: Join Network Plus, an award-winning utility services provider.
- Benefits: Competitive salary, full benefits package, and inclusive workplace.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Be part of a dynamic team making a real impact in essential services.
- Qualifications: Experience in utilities is a plus; IT skills and multitasking ability required.
As a Fault Coordinator, you will support the Commercial and Operational Support Teams in delivering work for the clients. You will ensure that work is delivered accurately; supporting in the submission of the correct forms and ensuring data is correct and up to date.
Key Responsibilities
- Monitor and manage daily field activities through field mobility systems, audit mobile and photographic compliance.
- Manage requests for extensions/amendments required to notices/permits.
- Manage updating the systems to ensure that all the excavation measures are inputted correctly ready to be passed on to the reinstatement department - reconciling work activities on the system.
- Investigate and provide information to the performance analyst.
- Manage the use of our management systems; ensuring all works carried out have been billed correctly.
- Carry out any other administrative duties appropriate for a job of this nature.
- Be part of the call desk.
Experience and Qualifications
- Experience of working within the Utilities sector desired but not essential.
- IT and system literate.
- Ability to prioritise workload and multi-task.
- Good working knowledge of Microsoft Office systems.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Fault Co-Ordinator in London employer: Network Plus
Network Plus is an excellent employer that values its employees by fostering a collaborative and innovative work culture in Telford, West Midlands. With a strong focus on professional development, we offer numerous growth opportunities and support for career advancement, ensuring that our team members can thrive while working on exciting projects that make a real difference. Join us to be part of a company that prioritises safety, teamwork, and client satisfaction, making every day at work rewarding and fulfilling.
