At a Glance
- Tasks: Plan and coordinate work efficiently while ensuring excellent customer service.
- Company: Join a diverse and inclusive team at Network Plus.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Embrace change and contribute positively in a dynamic workplace.
- Why this job: Make a real impact by optimising workflows and enhancing customer satisfaction.
- Qualifications: Experience in administration and strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
As a Scheduler, you will be responsible for effectively planning and coordinating the Company’s work through communication with internal and external customers, as well as the management of the business and client database systems.
Key Responsibilities
- Take ownership of the workstreams, coordinating the work from receipt, through to job completion.
- Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure that all the client and operational requirements are met in a professional and efficient manner.
- Ensure the highest level of service is achieved to both external and internal customers service departments, to ensure providing excellent customer satisfaction every time.
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- Ensure that safety issues are reported in line with Company procedures.
- Communication with operational teams to ensure they are attending volume of work in schedules and alerting operational managers of any issue.
Experience and Qualifications
- Previous experience in an administrative role.
- Proficient IT skills in Microsoft Office.
- Ability to prioritise workload and work to tight deadlines.
- Exceptional attention to detail.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Utilities Scheduler in Great Sankey employer: Network Plus
At Network Plus, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is valued and empowered to grow. As a Utilities Scheduler, you will benefit from a competitive salary and comprehensive benefits package, while also enjoying opportunities for professional development and collaboration with a diverse team dedicated to delivering exceptional service. Our commitment to safety and innovation ensures that you will thrive in a supportive atmosphere that embraces change and encourages creative problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Scheduler in Great Sankey
✨Tip Number 1
Network like a pro! Reach out to people in the utilities sector, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to scheduling and coordination. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 3
Show off your tech skills! Be ready to discuss how you've used Microsoft Office or any other relevant software in past roles. Highlighting your proficiency can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Utilities Scheduler in Great Sankey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in scheduling and administration. We want to see how your skills align with the key responsibilities mentioned in the job description.
Show Off Your IT Skills:Since proficiency in Microsoft Office is a must, don’t forget to mention any relevant software skills you have. We love seeing examples of how you've used tech to improve productivity or streamline processes.
Highlight Attention to Detail:In a role where accuracy is key, it’s important to showcase your attention to detail. Use specific examples from your past work to demonstrate how you’ve maintained high standards in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Network Plus
✨Know Your Stuff
Make sure you understand the key responsibilities of a Utilities Scheduler. Brush up on your knowledge of scheduling work orders, managing databases, and optimising travel routes. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since the role involves a lot of communication with both internal and external customers, be prepared to demonstrate your communication skills. Think of examples where you've effectively coordinated with teams or resolved issues through clear dialogue. This will highlight your ability to maintain excellent customer satisfaction.
✨Be Detail-Oriented
Attention to detail is crucial for this position. During the interview, share specific instances where your attention to detail made a difference in your previous roles. Whether it was ensuring accurate data entry or meeting tight deadlines, these examples will showcase your fit for the role.
✨Embrace Change and Problem-Solving
The job requires a positive and innovative mindset. Prepare to discuss how you've embraced change in past roles and provided solutions to problems. This will demonstrate your adaptability and willingness to contribute positively to the team.
