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- Tasks: Manage the daily operations of our vehicle fleet and ensure smooth servicing and breakdown handling.
- Company: Join Network Plus, an award-winning company in essential utility and infrastructure services.
- Benefits: Enjoy a competitive salary, full benefits package, and a diverse, inclusive workplace.
- Other info: Opportunities for career growth in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team making a real impact in the transport industry.
- Qualifications: Strong problem-solving skills and excellent customer service experience are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Fleet Controller, you will be part of an established Fleet team responsible for the daily management of the vehicle fleet for the company. You will take a lead in controlling the day to day servicing, defects & breakdowns of our fleet.
Key Responsibilities
- You will liaise with Vehicle suppliers to ensure all orders are processed in line with agreed SLA’s.
- You will handle vehicle service, defect and breakdown requests following company procedures and guidelines, ensuring minimal disruption to internal customers / contracts.
- You will ensure SLA’s are achieved with minimum downtime.
- You will investigate and respond to Internal customer / External Supplier Queries.
- You will update fleet management systems.
- You will assist in general fleet desk duties, providing support when needed for other aspects of the fleet department.
Experience and Qualifications
- Problem solving abilities.
- Excellent Customer Service Skills.
- Knowledge of workshop practices and charges is an advantage.
- Industry knowledge of light & heavy commercial vehicle industry.
- Excellent planning, organization and time management skills.
- Enthusiastic and proactive approach to your work.
- Must recognise the importance of working as part of a team to deliver service and operational performance within a safe working environment.
- IT skills, Microsoft Word and Excel would be an advantage.
- Previous experience of fleet management software packages would be an advantage (Jaama Key2 in particular).
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network Plus: Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Fleet Controller in England employer: Network Plus
Contact Detail:
Network Plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Controller in England
✨Tip Number 1
Network with industry professionals! Attend events or join online forums related to fleet management. This way, we can get insider info on job openings and make connections that could lead to opportunities.
✨Tip Number 2
Prepare for interviews by researching common questions for Fleet Controllers. We should practice our answers, focusing on our problem-solving skills and customer service experience, as these are key in this role.
✨Tip Number 3
Showcase our IT skills! If we have experience with fleet management software like Jaama Key2, let’s highlight that in conversations. It’s a great way to stand out and show we’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new openings and updates directly from the source.
We think you need these skills to ace Fleet Controller in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fleet Controller role. Highlight your experience with vehicle management, customer service skills, and any relevant software knowledge. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fleet management and how your skills can benefit our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value problem-solving abilities, so share those stories that demonstrate your proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Network Plus
✨Know Your Fleet Inside Out
Before the interview, brush up on your knowledge of fleet management, especially regarding light and heavy commercial vehicles. Familiarise yourself with common servicing practices and potential defects. This will show that you’re proactive and ready to tackle the challenges of the role.
✨Demonstrate Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved issues related to vehicle servicing or breakdowns. Highlight your ability to think on your feet and how you managed to minimise downtime for internal customers. This will showcase your problem-solving abilities effectively.
✨Showcase Your Customer Service Skills
Since you'll be liaising with both internal customers and external suppliers, it’s crucial to demonstrate your excellent customer service skills. Think of scenarios where you’ve gone above and beyond to assist someone, and be ready to share these stories during the interview.
✨Familiarise Yourself with Relevant Software
If you have experience with fleet management software like Jaama Key2, make sure to mention it. If not, take some time to learn about it or similar systems. Being tech-savvy will give you an edge and show that you can adapt quickly to the tools used in the role.