At a Glance
- Tasks: Take charge of customer care, resolving enquiries and complaints with a proactive approach.
- Company: Join Network Plus, a leader in customer-focused utilities services.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Other info: Great opportunity for growth in a supportive team environment.
- Why this job: Make a real difference in customer satisfaction and promote a positive culture.
- Qualifications: Experience in customer service and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Network Plus is looking for a proactive individual in Alfreton to take ownership of customer care activities. This role involves ensuring exceptional customer satisfaction by supporting the resolution of enquiries and complaints while promoting a customer-focused culture.
The ideal candidate should have relevant contract/customer service experience, leadership skills, and an operational understanding of the utilities sector. A competitive salary based on experience is offered, complemented by a comprehensive benefits package.
We think you need these skills to ace Customer Experience Liaison & Care Specialist
Customer Service Experience
Leadership Skills
Problem Resolution
Customer Satisfaction
Communication Skills
Proactive Approach
Operational Understanding of Utilities Sector
