At a Glance
- Tasks: Support the Operations team by coordinating communication and managing databases.
- Company: Join a diverse and inclusive company that values every individual.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Embrace change and contribute innovative solutions in a dynamic workplace.
- Why this job: Be the frontline hero in delivering exceptional customer service and operational excellence.
- Qualifications: Previous admin experience and strong IT skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Key Responsibilities
- Provide a front-line telephone service to both internal and external customers.
- Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
- Ensure the collation, co-ordination and distribution of the operational job pack.
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- Ensure that safety issues are reported in line with Company procedures.
Experience and Qualifications
- Previous experience in an administrative role.
- Proficient IT skills in Microsoft Office.
- Ability to prioritise workload and work to tight deadlines.
- Exceptional attention to detail.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Utilities Administrator in Corsham employer: Network Plus
At Network Plus, we pride ourselves on fostering a supportive and inclusive work environment where every employee can thrive. As a Utilities Administrator, you will benefit from a competitive salary and a comprehensive benefits package, while also having the opportunity to grow your skills within a dynamic team that values innovation and customer satisfaction. Located in a vibrant area, our company embraces diversity and is committed to providing meaningful employment for all, including those from the Armed Forces community.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Administrator in Corsham
✨Tip Number 1
Get to know the company! Research Network Plus and understand their values and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Utilities Administrator, you'll be liaising with various teams and customers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation professionally.
✨Tip Number 3
Prepare questions to ask during your interview. This shows you're engaged and helps you assess if the role is right for you. Think about what you want to know regarding the team dynamics or the tools you'll be using.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Utilities Administrator in Corsham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Utilities Administrator role. Highlight your previous administrative experience and how it aligns with the key responsibilities mentioned in the job description.
Show Off Your IT Skills:Since proficiency in Microsoft Office is a must, don’t forget to mention any specific software skills you have. We want to see how tech-savvy you are, so include examples of how you've used these tools in past roles.
Emphasise Customer Service:This role is all about providing excellent customer service, so share any relevant experiences where you’ve gone above and beyond for customers. We love to see candidates who can demonstrate their commitment to customer satisfaction!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Network Plus
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Utilities Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as providing excellent customer service and managing databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with both internal and external customers, be prepared to discuss your communication style. Think of examples where you've successfully handled customer queries or collaborated with teams. Practising clear and concise responses will also help you shine during the interview.
✨Highlight Your IT Proficiency
As the job requires proficient IT skills, especially in Microsoft Office, be ready to talk about your experience with these tools. You could mention specific projects where you used Excel for data management or Word for report writing. If possible, bring along examples of your work to illustrate your capabilities.
✨Demonstrate Problem-Solving Abilities
The company values innovative input and solutions to problems. Prepare a couple of scenarios where you identified an issue and implemented a successful solution. This will show that you can think on your feet and contribute positively to the team, which is crucial for the Utilities Administrator role.
