At a Glance
- Tasks: Plan and coordinate reinstatement activities for utilities operations efficiently and safely.
- Company: Join Network Plus, an award-winning provider of essential utility services in the UK.
- Benefits: Competitive salary, full benefits package, and a commitment to diversity and inclusion.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Make a real impact in a fast-paced environment while enhancing customer satisfaction.
- Qualifications: Experience in planning or scheduling, preferably in utilities or infrastructure sectors.
The predicted salary is between 29700 - 36300 £ per year.
Description As a Reinstatement Planner, you will play a key role in supporting our Utilities Operations Team by ensuring reinstatement activities are planned, coordinated and delivered efficiently, safely and within contractual timescales.
You will be responsible for scheduling and optimising reinstatement works, ensuring compliance with client requirements, streetworks legislation and internal performance targets.
Working closely with operational teams, supervisors and contract management, you will help drive productivity, customer satisfaction and service excellence across the contract.
Key Responsibilities Produce and maintain effective reinstatement schedules to maximise workforce utilisation and operational efficiency.
Coordinate the reinstatement of excavations in line with permit and notice durations, client requirements and streetworks legislation.
Plan and schedule resources, labour, plant and materials using company planning systems.
Manage reactive and emergency reinstatement works, ensuring prompt allocation and completion.
Monitor work progress and performance against contractual KPIs and Service Level Agreements (SLAs).
Liaise with operational teams, supervisors and management to ensure works are completed within agreed timescales.
Proactively identify and resolve planning conflicts, delays and resource constraints.
Maintain accurate records and provide regular updates on work status and performance.
Support continuous improvement initiatives to enhance operational performance, compliance and customer service.
Ensure all activities are planned and coordinated with a strong focus on safety, quality and compliance.
Experience and Qualifications Previous experience in a planning, scheduling or coordination role.
Experience within the utilities, telecoms, highways or infrastructure sectors is highly desirable.
Understanding of reinstatement activities, streetworks processes and operational planning principles.
Experience working within a fast-paced environment with changing priorities.
Knowledge of client SLA requirements and performance management would be advantageous.
Skills and Attributes Excellent organisational and time management skills.
Strong communication skills with the ability to convey information clearly and effectively to a range of stakeholders.
Ability to manage multiple workstreams and prioritise workloads effectively.
Good analytical and problem-solving skills.
Strong attention to detail and accuracy.
Competent user of Microsoft Office, particularly Excel, Word and Outlook.
Ability to work independently while also contributing positively within a team environment.
Confident using workforce management, scheduling or planning systems.
Salary and Benefits We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer.
We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly.
We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important.
By applying for this role, you agree to the terms of our privacy policy.
About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.
We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.
We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Locations
Reinstatement Planner in Caerphilly, Nelson employer: Network Plus
As a Utilities Coordinator at our company, you will thrive in a dynamic work environment that prioritises collaboration and innovation. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement, all while being part of a team dedicated to delivering exceptional service in the utilities sector. Located in a vibrant area, our workplace fosters a culture of inclusivity and support, making it an excellent choice for those seeking meaningful and rewarding employment.
