At a Glance
- Tasks: Support the Operations team by coordinating communication and managing databases.
- Company: Join Network Plus, an award-winning utility services provider in the UK.
- Benefits: Competitive salary, full benefits package, and a commitment to diversity.
- Other info: Embrace a dynamic work environment with opportunities for growth and inclusivity.
- Why this job: Make a real impact while ensuring excellent customer service and operational efficiency.
- Qualifications: Previous admin experience, strong IT skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Key Responsibilities
- Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
- Ensure the collation, co-ordination and distribution of the operational job pack.
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- Ensure that safety issues are reported in line with Company procedures.
Skills, Knowledge & Expertise
- Previous experience in an administrative role.
- Proficient IT skills in Microsoft Office.
- Ability to prioritise workload and work to tight deadlines.
- Exceptional attention to detail.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Utilities Administrator in Burtonwood employer: Network Plus
Network Plus is an exceptional employer that prioritises employee growth and inclusivity, offering a supportive work culture where every team member's contribution is valued. With a competitive salary and comprehensive benefits package, employees can thrive in their roles while enjoying the satisfaction of delivering essential utility services across the UK. Located in a dynamic sector, this role as Utilities Administrator provides opportunities for professional development and collaboration with diverse teams, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Administrator in Burtonwood
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those who work at Network Plus. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching common questions for administrative roles. Think about how your previous experience aligns with the responsibilities of a Utilities Administrator and be ready to share specific examples.
✨Tip Number 3
Show off your IT skills! If you’re proficient in Microsoft Office, make sure to highlight that during your conversations. Maybe even bring up a time when you used these skills to solve a problem or improve efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Network Plus team.
We think you need these skills to ace Utilities Administrator in Burtonwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Utilities Administrator role. Highlight your previous administrative experience and any relevant IT skills, especially with Microsoft Office. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our Operations Support team. Keep it professional but let your personality show through!
Showcase Your Attention to Detail:As an administrator, attention to detail is key. In your application, provide examples of how you've successfully managed information and ensured accuracy in your previous roles. We love candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Network Plus
✨Know the Company Inside Out
Before your interview, take some time to research Network Plus. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed databases or coordinated with teams. This will demonstrate your ability to handle the responsibilities of a Utilities Administrator.
✨Emphasise Customer Service Excellence
Since the role requires high levels of customer service, think of instances where you went above and beyond for a customer. Share these stories during your interview to illustrate your commitment to providing excellent service.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of challenges you've faced in previous roles and how you overcame them. This will show your potential employer that you can provide innovative solutions and embrace change.
