At a Glance
- Tasks: Lead the safe replacement of gas mains and ensure top-notch customer service.
- Company: Join Network Plus, a leading utility services provider in the UK.
- Benefits: Competitive salary, full benefits package, and a commitment to diversity.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Make a real impact on safety and customer satisfaction in a dynamic environment.
- Qualifications: Relevant gas qualifications and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
You will progress to manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus services.
Key Responsibilities
- Manage the Service Delivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and procedures.
- Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met.
- Be responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved.
- Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc.
- Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate.
- Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks).
- Maintain strong customer focus, to support improved OFGEM score.
- Monitor, meet and strive to exceed all business performance targets.
- Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents.
- Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working.
- Manage their business unit to promote team working and collaboration.
- Carry out the appropriate performance reviews and development of staff, defined by P&OD.
- Ensure that Occupational Health requirements are implemented.
- Be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation.
- Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence; ensuring close out of all actions within agreed SLA.
Skills, Knowledge & Expertise
- Relevant Gas Qualification
- IGEM incorporated / technical engineer
- SHEA (Gas)
- NRSWA 1991 (Supervisor)
- SCO 1, 2, 4 & 5 (MR2), SCO 1, 2 & 5 (MR1)
- IOSH
- NEBOSH (preferred)
- NCO Gas Level 3
- ILM etc.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus and Go Traffic Management are proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Network Delivery Engineer in Birmingham employer: Network Plus
Network Plus is an exceptional employer, offering a dynamic work environment where safety, customer satisfaction, and employee development are paramount. With a strong commitment to diversity and inclusion, we provide our employees with comprehensive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the utility and infrastructure sector. Join us in fostering a culture of collaboration and continuous improvement, all while ensuring the highest standards of service delivery in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Network Delivery Engineer in Birmingham
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Network Plus.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Network Plus. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Network Delivery Engineer in Birmingham
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Network Plus, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Network Plus and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Network Plus. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Network Plus
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Network Plus.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Network Plus.
