At a Glance
- Tasks: Coordinate live water shutoffs, ensuring safety and compliance while minimising disruption.
- Company: Join Network Plus, a leading utility services provider in the UK.
- Benefits: Competitive salary, full benefits package, and an inclusive work environment.
- Other info: Dynamic role with opportunities for growth and development in a supportive team.
- Why this job: Be at the heart of essential operations, making a real difference in your community.
- Qualifications: Experience in utilities or operational coordination is a plus; strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Network Plus, our Shut Off Controllers play a key role in keeping critical water network operations running safely and efficiently across the rehab contract. Acting as the central coordination point for planned shutoffs, you’ll monitor live outages in real time, liaise with operational teams and turnkeys, ensure all risk assessments and compliance checks are in place, and help minimise disruption for customers and the wider network. This is a fast-paced, operationally focused role suited to someone organised, proactive, and confident managing multiple moving parts while maintaining high standards of safety, communication, and accuracy.
Key Responsibilities
- Manage and monitor all live planned shutoffs across the rehab contract, ensuring safe, compliant, and timely delivery.
- Contact and confirm shutoff requirements with operational teams/turnkeys prior to works commencing, identifying any cancellations, amendments, or risks.
- Issue the correct Risk Assessment (RA) documentation to the competent person in advance of planned shutoffs, ensuring all operational steps and controls are clearly communicated.
- Verify that the correct, in-date RA is present on site prior to isolation activities commencing.
- Confirm pre-site checks have been completed and approved.
- Monitor shutoff progress in real time, maintaining regular communication with field teams throughout the duration of the outage.
- Escalate delays or potential overruns.
- Ensure shutoff start and restoration times are accurately recorded and communicated in line with client and regulatory requirements.
- Maintain accurate records and timely updates within company works management and shutoff tracking systems.
- Provide daily and weekly operational updates and reports as required.
- Ensure all health, safety, compliance, and customer-related concerns are reported and managed in line with company procedures.
- Provide a positive and proactive contribution to the operational team, supporting continuous improvement and problem solving.
Skills, Knowledge & Expertise
- Previous experience within utilities, operational coordination, streetworks, water network operations, or a similar fast-paced environment desirable.
- Strong communication and organisational skills with the ability to manage multiple live activities simultaneously.
- Ability to work under pressure and make informed decisions within time-critical situations.
- Excellent attention to detail and ability to maintain accurate operational records.
- Confident liaising with operational teams, supervisors, subcontractors, and clients.
- Good understanding of health & safety requirements within operational or construction environments desirable.
- Proficient IT skills, including Microsoft Office and works management systems.
- Ability to prioritise workload and work to strict operational deadlines.
- A proactive and solution-focused approach to problem solving.
- Knowledge of water network operations, shutoff procedures, or valve operations would be advantageous.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Shut Off Controller in Astley employer: Network Plus
At Network Plus, we pride ourselves on being an excellent employer, offering a dynamic work environment where our Shut Off Controllers play a vital role in ensuring the safety and efficiency of water network operations. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a competitive salary and benefits package. Our inclusive culture celebrates diversity and fosters collaboration, making it an ideal place for proactive individuals looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Shut Off Controller in Astley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of digging into Network Plus. Understand their values, recent projects, and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities listed in the job description and prepare examples from your past experiences that demonstrate your skills. Being able to talk confidently about your relevant experience will set you apart from other candidates.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready. This shows you're engaged and gives you a chance to find out more about the role and the team dynamics at Network Plus.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter platform. It’s a great way to ensure your application gets the attention it deserves and helps us keep track of all applicants efficiently.
We think you need these skills to ace Shut Off Controller in Astley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Shut Off Controller role. We want to see how you can manage multiple live activities and ensure safety, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills:Since this role involves liaising with various teams, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you can effectively coordinate and keep everyone informed.
Highlight Your Organisational Skills:Being organised is key for this position. In your application, share specific instances where you’ve successfully managed multiple tasks or projects simultaneously. We love seeing how you keep everything running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get you started on your journey with Network Plus!
How to prepare for a job interview at Network Plus
✨Know Your Stuff
Make sure you understand the key responsibilities of a Shut Off Controller. Brush up on water network operations, shutoff procedures, and risk assessment documentation. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks under pressure. Highlight how you maintained high standards of safety and communication while juggling various responsibilities. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising with operational teams and clients, being able to communicate effectively is crucial. Consider doing mock interviews with a friend to refine your communication skills.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to health and safety, compliance checks, and how they handle disruptions. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
