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- Tasks: Lead and supervise repair teams for Bristol's clean water network.
- Company: Join Network Plus, a top provider of essential utility services in the UK.
- Benefits: Enjoy a competitive salary, full benefits package, and an inclusive work environment.
- Why this job: Make a real impact on community water quality while developing your leadership skills.
- Qualifications: Relevant supervisory qualifications and excellent communication skills required.
- Other info: We celebrate diversity and welcome applications from all backgrounds, including ex-Armed Forces personnel.
The predicted salary is between 36000 - 60000 £ per year.
As a Site Supervisor, you will be responsible for resources associated with the repair and maintenance of the clean water network across specific network areas of Bristol. You will supervise operational repair and maintenance support to resolve issues such as poor supplies, no water, leaks, and water quality issues. Types of activities include repairing burst mains, leak repair, stop tap repairs, installation of equipment, investigations / tracing supplies. You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our Client’s expectations.
In addition to Health and Safety, customer service is critical to Bristol Water. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with Bristol Water to influence a dramatic improvement in the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’s metering services. You will work with the scheduling team to ensure repair and maintenance work is delivered on time according to the schedule. You will be expected to communicate with customers who are impacted by our work, as and when required.
Key Responsibilities
- You will have operational supervisory responsibility for water repair and maintenance teams and their daily activities.
- You will organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management.
- You will manage all other resources e.g. materials and plant.
- You will ensure accurate information is captured of works undertaken, including photographs and meter asset details.
- You will regularly visit teams at local site level – reviewing progress and performance and ensuring standards are adhered to.
- You will carry out team briefings with teams on a monthly basis; coaching and developing repair and maintenance teams to reach their potential.
- You will complete Team Inspections ensuring a high level of Compliance with a real focus on quality and right first-time operational delivery.
- You will be a Health & Safety Representative; undertaking health & safety inspections in and around the workplace, raising health and safety-related matters with management and investigating reportable accidents or incidents as and when they occur.
Experience and Qualifications
- Relevant Qualifications in relation to the work being carried out i.e. NRWSA at supervisory level.
- Excellent communication skills.
- Full UK Driving Licence.
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Site Supervisor employer: Network Plus Services
Contact Detail:
Network Plus Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Supervisor
✨Tip Number 1
Familiarise yourself with the specific challenges faced in the clean water network, particularly in Bristol. Understanding local issues such as common leaks or water quality concerns can help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and develop staff will resonate well with the operational supervisory responsibilities of the role.
✨Tip Number 3
Research Bristol Water's C-MeX measure and think about how you can contribute to improving customer satisfaction. Being able to discuss strategies for enhancing customer service will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to health and safety in the workplace. Given that this role includes being a Health & Safety Representative, having concrete examples of how you've ensured compliance and safety in past positions will be crucial.
We think you need these skills to ace Site Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Site Supervisor. Familiarise yourself with the key tasks such as supervising repair and maintenance teams, managing resources, and ensuring health and safety compliance.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise your supervisory skills, communication abilities, and any qualifications related to water network maintenance or health and safety.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that demonstrate your leadership skills and commitment to customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Network Plus Services
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Site Supervisor, especially those related to repair and maintenance. Be prepared to discuss how your previous experience aligns with supervising teams, managing resources, and ensuring compliance with health and safety standards.
✨Demonstrate Leadership Skills
Showcase your leadership abilities during the interview. Provide examples of how you've successfully coached and developed teams in the past, and how you plan to influence improvements in customer satisfaction ratings like C-MeX.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to discuss how you would communicate with customers affected by maintenance work and how you would handle any concerns they might have.
✨Highlight Relevant Qualifications
Make sure to mention any relevant qualifications, such as NRWSA at supervisory level. Discuss how these qualifications have prepared you for the challenges of the role and how they can benefit the company.
