Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage teams for clean water and wastewater projects.
- Company: Join a leading company focused on sustainable water solutions.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact on community health and customer satisfaction while developing your leadership skills.
- Qualifications: Experience in operations management and strong communication skills are essential.
- Other info: This role offers a chance to influence customer service ratings directly.
The predicted salary is between 43200 - 72000 £ per year.
Operations Manager Our Role As an Operations Manager, you will be responsible for the resources associated with delivering our R&M Clean water and Wastewater Infrastructure Projects for our South West Water contract. You will have overall responsibility to plan, manage and supervise operational teams and supply chain partners, as they carry out schemes and p rovide operational leadership ensuring that the work is delivered safely, on time, within budget and to our clients expectations. In addition to Health and Safety, customer service is critical to the client. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Pluss Non-Core services. You will be expected to communicate with customers who are impacted by our work, as and when required. You will work with the …
Water Operations Manager employer: Network Plus Services Careers
Contact Detail:
Network Plus Services Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Operations Manager
✨Tip Number 1
Familiarize yourself with the C-MeX measure and its importance in customer satisfaction. Understanding how this metric impacts your role will help you demonstrate your commitment to client expectations during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams and projects in the past. Be ready to discuss specific challenges you faced and how you overcame them to ensure safety and efficiency.
✨Tip Number 3
Research South West Water and their current projects. Being knowledgeable about their operations and recent developments will allow you to engage in meaningful conversations and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your approach to customer communication, especially in challenging situations. Highlighting your ability to maintain positive relationships with clients will be crucial for this position.
We think you need these skills to ace Water Operations Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Water Operations Manager position. Understand the key responsibilities, such as managing operational teams and ensuring customer satisfaction through C-MeX ratings.
Highlight Relevant Experience: In your application, emphasize your previous experience in operations management, particularly in water or wastewater projects. Provide specific examples of how you have successfully managed teams and delivered projects on time and within budget.
Demonstrate Leadership Skills: Showcase your leadership abilities in your cover letter. Discuss instances where you have influenced team performance or improved customer satisfaction, aligning with the expectations of the role.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords related to health and safety, customer service, and operational leadership to make your application stand out.
How to prepare for a job interview at Network Plus Services Careers
✨Understand the C-MeX Measure
Familiarize yourself with the C-MeX measure and its importance in customer satisfaction. Be prepared to discuss how you can influence these ratings positively through effective communication and operational leadership.
✨Demonstrate Leadership Skills
Showcase your leadership experience by providing examples of how you've successfully managed teams and projects in the past. Highlight your ability to motivate and guide operational teams to meet client expectations.
✨Emphasize Health and Safety
Since health and safety is a critical aspect of the role, be ready to discuss your approach to ensuring a safe working environment. Share specific strategies or experiences that demonstrate your commitment to safety in operations.
✨Prepare for Client Interaction Scenarios
Think about potential scenarios where you would need to communicate with customers affected by your work. Prepare to discuss how you would handle these situations to maintain customer satisfaction and trust.
