Description
As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Department
Bristol Water
Location
Bristol Water HQ
Compensation
£28,000 / year
Key Responsibilities
We are looking for someone to:
- Provide a front-line telephone service to both internal and external customers
- Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner
- Ensure that all the client and operational requirements are met in a professional and efficient manner
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
- Ensure the collation, co-ordination and distribution of the operational job pack
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- Ensure that safety issues are reported in line with Company procedures
Skills, Knowledge & Expertise
- Previous experience in an administrative role
- Proficient IT skills in Microsoft Office
- Ability to prioritise workload and work to tight deadlines
- Exceptional attention to detail
Job Benefits
- We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
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Technical Administrator employer: Network Plus group
Network Plus is an excellent employer for those looking to kickstart their career in road reinstatement, offering a supportive work culture that prioritises safety and teamwork. With hands-on training from experienced professionals, employees can expect clear pathways for growth and development in a dynamic outdoor environment. The company values reliability and dedication, making it a rewarding place for individuals eager to learn and contribute to essential utility works.
