Network Plus group is seeking a supervising Customer Care lead in Market Harborough to own CARE activities and drive exceptional customer feedback. You will support operational resolution of enquiries within D+1 working days and coordinate post-completion walk-off activities with the Customer Manager.
A strong focus on customer service culture and KPI reporting will be essential to success. Experience in utilities and driving licence are required; Street works qualification is an advantage.
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Customer Experience & Care Liaison in Market Harborough employer: Network Plus group
Network Plus is an excellent employer for those looking to kickstart their career in road reinstatement, offering a supportive work culture that prioritises safety and teamwork. With hands-on training from experienced professionals, employees can expect clear pathways for growth and development in a dynamic outdoor environment. The company values reliability and dedication, making it a rewarding place for individuals eager to learn and contribute to essential utility works.
