Group Head of Streetworks in London

Group Head of Streetworks
Department: Senior Leadership
Employment Type: Permanent
Location: Worsley
Compensation: £80,000 - £100,000 / year
Description
As Group Head of Streetworks (Operational), you will provide strategic leadership across the business, driving operational excellence, compliance, and commercial performance across multiple contracts. You will lead the development and delivery of best-in-class Streetworks performance, ensuring compliance with legislation, quality standards, and client requirements, whilst identifying opportunities to reduce cost of failure and improve overall business performance.
This role will play a critical part in shaping Streetworks strategy across the wider business, working collaboratively with operational, commercial, compliance, and client teams to drive continuous improvement and embed a culture of accountability and operational efficiency.
Key Responsibilities
Lead on Streetworks across the business
Develop and implement Streetworks strategies focused on compliance, operational efficiency, and reduction of cost of failure
Provide coaching and direction to Operational Managers, Site Managers, operational teams and support teams, ensuring high performance and consistent standards across the business
Ensure full compliance onsite with the New Roads and Street Works Act (NRSWA), Traffic Management Act (TMA), permit schemes, and local authority requirements
Drive improvements in permit condition adherence, reinstatement quality, SLG compliance and defect reduction
Create and deliver an action plan to manage outstanding defects and a glide path to compliance
Create an onboarding process for new starters and contractors
Analyse Streetworks trends, financial exposure, and operational data to identify risks and opportunities for improvement
Support investigations into Streetworks failures, fines, and penalties, implementing corrective actions to minimise repeat occurrences
Implement an auditing process for live and completed works
Drive improvements in the Streetworks UK Protocol performance
Work closely with operational delivery teams to improve planning, coordination, and right-first-time performance
Build and maintain strong relationships with clients, local authorities, and internal stakeholders
Ensure contractual KPIs and service level agreements are consistently achieved or exceeded
Support business growth by contributing to mobilisation activities, tenders, and operational improvement initiatives
Promote a culture of continuous improvement, compliance, safety, and accountability throughout the business
Identify innovation opportunities to improve the reinstatement and SLG process
Experience and Qualifications
Significant leadership experience within Streetworks, Highways, Utilities, or Infrastructure environments
Extensive Highways Authority knowledge
Extensive knowledge of NRSWA, TMA, permit schemes, and Street Manager
Strong commercial awareness with experience managing financial performance and reducing operational cost of failure
Experience influencing senior stakeholders, clients, and local authorities
Excellent analytical, organisational, and communication skills
Ability to drive change, challenge existing processes, and implement operational improvements
Strong understanding of compliance, performance reporting, and contractual governance
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
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