Hear Care Assistant – Great Shelford, Cambridgeshire My client a well-established independent hearing care practice based within the Cambridge area is looking to recruit a Hearing Care Assistant, either qualified or someone keen to undertake training, the role would suit candidates that are currently working within healthcare, such as; optical, dental or medical environments. As an Ear Care Practitioner, you will support clients with wax removal, hearing screenings, and ear health checks ensuring they receive the most suitable care and advice for their hearing needs. This role is ideal for someone passionate about delivering exceptional client care and clinical excellence in ear health and hearing services. Full training will be given The practice prides itself on offering a very professional service to their clients so are looking for someone who is well motivated, a keen team player, and has excellent customer service skills. They are happy to consider candidates who have worked in any of the healthcare sectors and feel they have the relevant and transferable experience.
Key Responsibilities
- Conduct client consultations to a high professional and courteous standard utilizing advanced diagnostic tools to assess ear health and identify issues such as wax buildup, infections, or other conditions.
- Perform safe and effective ear cleaning procedures, including cerumen removal, following established medical protocols.
- Provide thorough aftercare and follow-up support.
- Educate clients on ear hygiene practices, prevention strategies, and available treatment options to promote ongoing ear health and hearing care.
- Ensure full compliance with the oractice’s Standards of Professional Practice, and relevant protocols set by professional bodies (e.g., HCPC, BSA, BAA, BSHAA).
- Identify and respond to new opportunities to enhance clinic performance and client satisfaction.
- Maintain detailed client records, documenting assessments, procedures performed, and follow-up recommendations with clarity and accuracy.
- Perform minor hearing aid maintenance and repairs.
- Work independently with strong self-motivation.
- Support the wider team with additional duties as required.
Skills required
- Strong interpersonal skills with a professional and reassuring manner.
- Strong team ethic with the ability to also work independently.
- Excellent attention to detail and commitment to best practice.
- Must complete and certify in wax removal treatment.
- Prior experience in a clinical or healthcare setting performing ear assessments or treatments is preferred but not mandatory, training will be provided.
Working hours
Monday to Friday 9.00am to 5.30pm, very occasional Saturdays
Pay
£24,800-£26,000 per year dependant on experience plus commission
Job Types
Permanent, Full-time
Benefits
- Company pension
- On-site parking
- Private Medical Insurance
Work Location
In person
Career Development
They are committed to supporting your professional growth. For the right candidate, there is potential to further develop your career through completing the Hearing Care Assistant (HCA) qualification. This opens pathways to expand your role in hearing assessments and support services, offering long-term progression in the hearing healthcare field.
Network Group Holdings is an Equal Opportunities Employer.
Hearing Care Assistant - Great Shelford, Cambridgeshire employer: Network Open
Network Group Holdings is an exceptional employer that prioritises flexibility and work-life balance, making it an ideal choice for Optometrists seeking a rewarding career in Edinburgh. With a supportive senior team and the opportunity to utilise mobile technology, employees benefit from a comprehensive package that includes private healthcare and generous holiday allowances, fostering both professional growth and personal well-being.
