At a Glance
- Tasks: Lead a dynamic team, boost sales, and provide top-notch customer service.
- Company: Established Optical & Hearing Care chain with a supportive environment.
- Benefits: Competitive salary, bonus potential, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in optical management or as an assistant manager with strong leadership skills.
- Other info: Join a busy practice with a focus on teamwork and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
My Client, a well-established chain of Optical & Hearing Care practices, is looking to recruit an experienced Optical Practice Manager for their busy practice situated in East Grinstead. They will also consider an experienced Assistant Optical Practice Manager ready to manage their own practice.
Skills required:
- Familiar with KPI's
- Targets
- Commercially minded and able to push the business forward
- Able to carry out staff training
- Excellent customer service skills
- Excellent dispense skills at all levels
- Knowledge of contact lenses
- Able to hit the ground running
The role:
- Managing a small team
- Motivating the team to help increase sales
- Staff training
- Dispensing
- Administrative duties
The practice also runs a hearing clinic. They are offering a very competitive salary depending on experience, with excellent bonus potential.
Optical Practice Manager - East Grinstead, West Sussex employer: Network Open
Contact Detail:
Network Open Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Practice Manager - East Grinstead, West Sussex
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry and let them know you're on the hunt for an Optical Practice Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of KPIs and how they drive business success. Be ready to share examples of how you've motivated teams and improved sales in previous roles. We want to see that you can hit the ground running!
✨Tip Number 3
Showcase your customer service skills during interviews. Think of specific instances where you’ve gone above and beyond for customers, especially in a busy practice setting. This will demonstrate your ability to manage both staff and client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Optical Practice Manager position!
We think you need these skills to ace Optical Practice Manager - East Grinstead, West Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in optical practice management and any relevant skills. We want to see how you can hit the ground running, so don’t forget to mention your familiarity with KPIs and your commercial mindset!
Show Off Your Customer Service Skills: In your application, let us know about your excellent customer service skills. Share specific examples of how you've gone above and beyond for customers in the past – we love to see that passion!
Highlight Team Management Experience: Since you'll be managing a small team, it’s crucial to showcase your experience in motivating and training staff. Tell us about your leadership style and how you've helped your team succeed in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Network Open
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the optical industry. Be ready to discuss how you've successfully met or exceeded these targets in your previous roles, as this will show your commercial mindset and ability to drive the business forward.
✨Showcase Your Training Skills
Prepare examples of how you've trained staff in the past. Highlight specific training methods you used and the positive outcomes that resulted. This will demonstrate your capability to motivate and develop a team effectively.
✨Customer Service Excellence
Think of scenarios where you provided exceptional customer service. Be ready to share these stories during the interview, as excellent customer service skills are crucial for this role. Show them how you can enhance the patient experience.
✨Dispensing Knowledge is Key
Brush up on your dispensing skills and knowledge of contact lenses. Be prepared to discuss your experience with different types of lenses and how you can apply this knowledge to help customers make informed choices.