Norfolk Christian care home Deputy Care Manager
Quebec Hall Christian residential care home near Dereham is looking to appoint a full-time Deputy Care Manager.
Quebec Hall
Deputy Care Manager
39 hours per week
Come and help us make Quebec Hall a peaceful place to live and work.
Quebec Hall is a residential care home with a difference. We are a Christian, not-for-profit organisation where our focus is simple: providing a safe, caring and peaceful home in which our residents are known as individuals and supported to live well.
Quebec Hall is also more than the care home itself. We are a wider community which includes residents living independently in the bungalows across our site, and we want our Deputy Care Manager to recognise and contribute to that wider sense of community.
We are looking for a Deputy Care Manager to join our management team and play a key role in the day-to-day running and future development of our care service.
This is an opportunity for an experienced and compassionate care professional who enjoys both leading people and being part of the everyday life of a care home.
The role
Working closely with our Care Manager and General Manager, you will help lead and support our care team, maintain high standards of care and ensure our residents remain at the centre of everything we do.
Quebec Hall has a relatively small and closely connected management team. This means our managers are involved in a broader range of areas than may be typical in larger care organisations. We are therefore looking for someone who is adaptable, willing to take ownership and happy to contribute to the wider operation and development of Quebec Hall.
Your responsibilities will include:
- Providing visible and supportive leadership to our Supervisors and Care Staff
- Deputising for the Care Manager when required
- Supporting the day-to-day running of the care service
- Overseeing high standards of person-centred care
- Supporting care planning, risk assessments and accurate record keeping
- Supporting the safe management, ordering and auditing of medication
- Carrying out staff supervisions and supporting staff development
- Supporting recruitment, induction and staff performance
- Contributing to audits, quality assurance and CQC compliance
- Responding appropriately to safeguarding concerns, incidents and changes in residents' needs
- Working alongside residents, relatives and healthcare professionals
- Providing hands-on care and supporting the care team when required
- Managing the organisation of staffing rotas, annual leave and appropriate staffing cover
- Contributing positively to the wider Quebec Hall community and supporting the overall mission and development of the organisation
Although this is a management position, we are looking for someone who wants to remain connected to residents and staff rather than manage solely from an office.
About you
You will have substantial experience within adult social care, ideally in residential care, together with experience of supervising or leading others.
You should have a good understanding of person-centred care, safeguarding, medication management, staff rotas and the Mental Capacity Act, and be comfortable working with electronic care and medication systems.
Previous experience as a Deputy Manager, Supervisor or Senior Carer would be an advantage, as would experience of audits, CQC compliance, staff supervision and performance management.
We are not simply looking for someone to oversee the day-to-day tasks of the service. We want someone who can bring ideas, enthusiasm and a sense of vision to the role: someone who wants to develop and support our staff, contribute to the continuing improvement of the care we provide and play an active part in the wider mission and future of Quebec Hall.
Most importantly, we are looking for someone who is:
- Kind and compassionate
- Calm and dependable
- Organised and able to prioritise
- Confident enough to lead and make decisions
- Approachable and supportive towards staff
- Comfortable challenging poor practice when necessary
- Adaptable and willing to take responsibility across different areas of the service
- Able to see and support the wider Quebec Hall community beyond the care home itself
- Committed to maintaining residents' dignity, independence and quality of life
- Keen to develop staff and help create a positive culture in which people can do their best work
A Level 3 or above qualification in Adult Care, Health and Social Care or equivalent is desirable. A Level 4 or 5 leadership/management qualification would also be beneficial, although we would welcome applications from the right person who is willing to develop further.
About Quebec Hall
Our motto is \"A Peaceful Place\", and we want that to describe not only the home we provide for our residents, but the culture we create for the people who work and live within the wider Quebec Hall community too.
Quebec Hall was founded on Christian principles, and our Christian faith continues to underpin our mission and values today. We welcome applications from people of all backgrounds, but it is important that our Deputy Care Manager respects our Christian foundation and is comfortable carrying out the role in a way that is consistent with and supportive of that ethos, while respecting the individual faith, beliefs and choices of all our residents.
We are looking for a Deputy Care Manager who shares our approach: someone who can lead with confidence while remaining kind, practical and grounded; someone who wants to support and develop the people around them; and someone who understands that good care is ultimately about people, relationships and community.
Hours: 39 hours per week
Salary: Discussed at interview
If you feel you could bring the right combination of experience, leadership, compassion and vision to Quebec Hall, we would be very pleased to hear from you.
