At a Glance
- Tasks: Ensure quality and performance of critical systems through comprehensive testing strategies.
- Company: Join a prestigious global organisation with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative Agile environment with excellent career advancement potential.
- Why this job: Play a key role in enhancing user experience and system reliability.
- Qualifications: Strong software testing experience and ISTQB certification required.
The predicted salary is between 33000 - 33000 £ per year.
Location: Birmingham (Hybrid - Once a Month Average - Flexibility Required)
Salary: £33,000
Contract: Fixed Term to May 2027
Network IT is working with a prestigious and globally recognised organisation to recruit a QA Analyst to join their IT Services function. This is an exciting opportunity to play a key role in ensuring the quality, reliability and performance of critical systems and services across a large and complex digital environment, including a bespoke Microsoft Dynamics 365 platform. You will collaborate with internal teams, suppliers and project stakeholders to deliver high‑quality testing solutions, ensuring all releases meet defined standards and provide an excellent user experience.
Role Overview
As a QA Analyst, you will take ownership of testing and quality assurance across multiple projects and service releases. A key part of this role will involve supporting and testing enhancements to a bespoke Dynamics 365 system, ensuring it continues to meet evolving business needs. You will be responsible for designing and executing comprehensive testing strategies, identifying defects, and ensuring systems are fit for purpose before deployment. This is a hands‑on role covering the full testing lifecycle, including functional, integration, regression, performance and user acceptance testing. You will also contribute to continuous improvement in quality processes and frameworks across the organisation, working within Agile delivery environments.
Key Responsibilities
- Work as a QA Analyst, delivering end‑to‑end testing across projects and service releases.
- Design, develop and execute test cases, scripts and regression packs using structured methodologies.
- Conduct a full range of testing:
- Functional
- Systems Integration
- Regression
- Load & Stress
- User Acceptance Testing (UAT)
- Support testing activities related to a bespoke Microsoft Dynamics 365 system.
- Work closely with Agile delivery teams, participating in ceremonies such as sprint planning, stand‑ups and retrospectives.
- Specify and develop business process test scenarios, ensuring improved user outcomes and efficiencies.
- Record, analyse and report test results, defects, risks and issues to stakeholders.
- Maintain defect registers and ensure traceability between requirements and test cases.
- Support quality management and assurance activities, including audits and compliance checks.
- Collaborate with teams to develop and improve testing standards, processes and tools.
- Provide specialist QA advice across IT services and project teams.
- Assist in supplier evaluation and tender processes where required.
Essential Skills & Experience
- Strong experience in software testing and quality assurance environments.
- ISTQB certification (or equivalent recognised testing certification) is essential.
- Proven experience working within Agile / Scrum delivery environments.
- In‑depth knowledge of testing methodologies, processes and tools.
- Experience designing and implementing test strategies across full project lifecycles.
- Ability to analyse complex problems and recommend effective solutions.
- Strong communication skills, with the ability to engage both technical and non‑technical stakeholders.
- Experience managing multiple priorities and delivering to tight deadlines.
- Understanding of quality assurance frameworks, governance and compliance standards.
Desirable Skills & Experience
- Experience working with Microsoft Dynamics 365 (D365), particularly in a customised or bespoke environment.
- Exposure to test automation and defect management tools.
- Experience testing CRM or enterprise business systems.
QA Tester employer: Network IT
At Network IT, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Birmingham location provides a hybrid working model, allowing for flexibility while engaging in meaningful projects that enhance your professional growth. With a commitment to continuous improvement and employee development, we ensure that our QA Analysts are equipped with the tools and support needed to excel in their roles and contribute to the success of our globally recognised organisation.
StudySmarter Expert Advice🤫
We think this is how you could land QA Tester
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in QA. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your testing strategies and any projects you've worked on. This is a great way to demonstrate your hands-on experience and make you stand out from the crowd.
✨Tip Number 3
Don’t just apply for jobs; tailor your approach! Research the companies you're interested in and understand their products, especially if they use Microsoft Dynamics 365. This will help you speak their language during interviews and show that you're genuinely interested.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace QA Tester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the QA Analyst role. Highlight your experience with software testing, Agile environments, and any relevant certifications like ISTQB. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Relevant Experience:When detailing your experience, focus on specific projects where you've designed and executed test strategies. Mention any work with Microsoft Dynamics 365 or similar systems, as this will catch our eye. We’re keen on seeing how you’ve contributed to quality improvements in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Network IT
✨Know Your Testing Methodologies
Make sure you brush up on your knowledge of testing methodologies, especially those relevant to Agile and Scrum environments. Be ready to discuss how you've applied these methodologies in past projects, as this will show your understanding of the role's requirements.
✨Familiarise Yourself with Dynamics 365
Since the role involves working with a bespoke Microsoft Dynamics 365 system, it’s crucial to have a good grasp of its functionalities. If you can, try to get hands-on experience or at least read up on common issues and testing strategies related to D365.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your previous work where you identified defects or improved testing processes. This will help demonstrate your analytical abilities and how you handle real-world challenges.
✨Showcase Your Communication Skills
As a QA Analyst, you'll need to communicate effectively with both technical and non-technical stakeholders. Prepare to discuss how you've successfully collaborated with teams in the past, and be ready to explain complex concepts in simple terms during the interview.
