QA Analyst (Hybrid) — Dynamics 365 & End-to-End Testing

QA Analyst (Hybrid) — Dynamics 365 & End-to-End Testing

Full-Time 33000 - 33000 £ / year (est.) No working from home possible
Network IT

At a Glance

  • Tasks: Ensure quality and performance of critical systems through comprehensive testing strategies.
  • Company: Join a prestigious global organisation with a focus on innovation.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
  • Other info: Dynamic team environment with excellent career advancement opportunities.
  • Why this job: Play a key role in enhancing user experience with cutting-edge technology.
  • Qualifications: Experience in software testing and Agile environments; ISTQB certification required.

The predicted salary is between 33000 - 33000 £ per year.

Network IT is working with a prestigious and globally recognised organisation to recruit a QA Analyst to join their IT Services function. This is an exciting opportunity to play a key role in ensuring the quality, reliability and performance of critical systems and services across a large and complex digital environment, including a bespoke Microsoft Dynamics 365 platform. You will collaborate with internal teams, suppliers and project stakeholders to deliver high‑quality testing solutions, ensuring all releases meet defined standards and provide an excellent user experience.

Role Overview

As a QA Analyst, you will take ownership of testing and quality assurance across multiple projects and service releases. A key part of this role will involve supporting and testing enhancements to a bespoke Dynamics 365 system, ensuring it continues to meet evolving business needs. You will be responsible for designing and executing comprehensive testing strategies, identifying defects, and ensuring systems are fit for purpose before deployment. This is a hands‑on role covering the full testing lifecycle, including functional, integration, regression, performance and user acceptance testing. You will also contribute to continuous improvement in quality processes and frameworks across the organisation, working within Agile delivery environments.

Key Responsibilities

  • Work as a QA Analyst, delivering end‑to‑end testing across projects and service releases.
  • Design, develop and execute test cases, scripts and regression packs using structured methodologies.
  • Conduct a full range of testing:
    • Functional
    • Systems
    • Integration
    • Regression
    • Load & Stress
    • User Acceptance Testing (UAT)
  • Support testing activities related to a bespoke Microsoft Dynamics 365 system.
  • Work closely with Agile delivery teams, participating in ceremonies such as sprint planning, stand‑ups and retrospectives.
  • Specify and develop business process test scenarios, ensuring improved user outcomes and efficiencies.
  • Record, analyse and report test results, defects, risks and issues to stakeholders.
  • Maintain defect registers and ensure traceability between requirements and test cases.
  • Support quality management and assurance activities, including audits and compliance checks.
  • Collaborate with teams to develop and improve testing standards, processes and tools.
  • Provide specialist QA advice across IT services and project teams.
  • Assist in supplier evaluation and tender processes where required.

Essential Skills & Experience

  • Strong experience in software testing and quality assurance environments.
  • ISTQB certification (or equivalent recognised testing certification) is essential.
  • Proven experience working within Agile / Scrum delivery environments.
  • In‑depth knowledge of testing methodologies, processes and tools.
  • Experience designing and implementing test strategies across full project lifecycles.
  • Ability to analyse complex problems and recommend effective solutions.
  • Strong communication skills, with the ability to engage both technical and non‑technical stakeholders.
  • Experience managing multiple priorities and delivering to tight deadlines.
  • Understanding of quality assurance frameworks, governance and compliance standards.

Desirable Skills & Experience

  • Experience working with Microsoft Dynamics 365 (D365), particularly in a customised or bespoke environment.
  • Exposure to test automation and defect management tools.
  • Experience testing CRM or enterprise business systems.

QA Analyst (Hybrid) — Dynamics 365 & End-to-End Testing employer: Network IT

Join a prestigious and globally recognised organisation as a QA Analyst in Birmingham, where you will play a pivotal role in ensuring the quality and performance of critical systems. With a strong focus on employee growth, this hybrid position offers flexibility and the opportunity to work within Agile teams, fostering a collaborative and innovative work culture. Enjoy competitive benefits and the chance to contribute to continuous improvement in a dynamic digital environment, making this an excellent employer for those seeking meaningful and rewarding employment.

Network IT

Contact Details:

Network IT Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land QA Analyst (Hybrid) — Dynamics 365 & End-to-End Testing

Tip Number 1

Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in QA. You never know who might have a lead on your dream job!

Tip Number 2

Show off your skills! Create a portfolio showcasing your testing strategies and any projects you've worked on. This can really set you apart from other candidates and give potential employers a taste of what you can bring to the table.

Tip Number 3

Don’t just apply for jobs; tailor your approach! Research the companies you're interested in and customise your pitch to highlight how your experience aligns with their needs, especially around Dynamics 365 and Agile environments.

Tip Number 4

Keep an eye on our website for openings! We regularly post new roles, and applying directly through us can give you a better chance of landing that QA Analyst position. Plus, we love seeing familiar names!

We think you need these skills to ace QA Analyst (Hybrid) — Dynamics 365 & End-to-End Testing

Software Testing
Quality Assurance
ISTQB Certification
Agile Methodologies
Testing Methodologies
Test Strategy Design
Functional Testing

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the QA Analyst role. Highlight your experience with software testing, especially in Agile environments, and any relevant certifications like ISTQB. We want to see how your skills match what we're looking for!

Showcase Your Testing Experience:In your application, be sure to showcase your hands-on experience with different types of testing, especially functional and user acceptance testing. We love seeing specific examples of how you've contributed to quality assurance in past roles.

Be Clear and Concise:When writing your cover letter or application, keep it clear and concise. We appreciate straightforward communication, so get to the point about why you're a great fit for the role and how you can help us improve our testing processes.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Network IT

Know Your Dynamics 365 Inside Out

Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially if you've worked with it before. Be ready to discuss how you've tested or improved systems in the past, and think about specific examples where your testing made a difference.

Show Off Your Testing Methodologies

Prepare to talk about the various testing methodologies you've used, like functional, regression, and user acceptance testing. Have some concrete examples ready that demonstrate how you designed and executed test cases, and how you tackled any challenges that arose.

Get Agile Ready

Since this role involves working in Agile environments, be prepared to discuss your experience with Agile practices. Think about how you've participated in sprint planning, stand-ups, and retrospectives, and how these experiences have shaped your approach to quality assurance.

Communicate Like a Pro

Strong communication skills are key for this role, so practice articulating your thoughts clearly. Be ready to explain complex testing concepts to both technical and non-technical stakeholders, and think about how you can showcase your ability to engage with different teams effectively.