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- Tasks: Lead ERP support and improve IT systems for a growing organisation.
- Company: Dynamic company seeking a hands-on IT Manager with ERP expertise.
- Benefits: Competitive salary, company pension, and a chance to make an impact.
- Other info: Join a friendly team and enjoy career growth opportunities.
- Why this job: Be the go-to IT expert and enhance user experience in a collaborative environment.
- Qualifications: Proven IT management experience and strong ERP support skills required.
The predicted salary is between 45000 - 50000 £ per year.
We're looking for a hands-on IT Manager with strong ERP support experience to join a growing organisation and take ownership of its IT environment. This role suits someone who enjoys being close to the business, supporting users day-to-day, and making sure core systems especially ERP, run smoothly. ERP support experience is essential, ideally with Microsoft Dynamics 365 Business Central. You'll be the main point of contact for ERP users, oversee ongoing improvements, and ensure the wider IT landscape works effectively around it. This is a fully on-site role, Monday to Friday, and would suit someone who enjoys being visible, approachable, and part of the wider team.
Key Responsibilities
- Supporting and improving the company's ERP system (Business Central preferred)
- Providing 1st to 3rd line IT support across the business
- Acting as the internal IT lead while managing a third-party MSP partner
- Owning the relationship with the MSP, ensuring service levels, priorities, and escalations are handled effectively
- Managing Office 365, infrastructure, networking, and system integrations
- Working closely with users to resolve issues and improve how systems are used
- Making sure IT systems are secure, reliable, and fit for the business
Essential Experience
- Proven experience as a hands-on IT Manager
- Strong, practical ERP support experience (Business Central highly desirable)
- Experience working with and managing an MSP or external IT partner
- Comfortable delivering hands-on technical support at all levels
- Happy working fully on-site and engaging with non-technical users
- A friendly, proactive problem-solver who enjoys ownership and accountability
Nice to have
- Experience with e-commerce platforms such as Shopify or Magento
Benefits
- £45,000 - £50,000 basic
- Company Pension
This is a great opportunity for someone who wants to combine ERP ownership, MSP management, and hands-on IT delivery within a growing business.
IT Manager - ERP Focus employer: Network IT
Contact Detail:
Network IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager - ERP Focus
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ERP projects and IT management experience. This gives potential employers a taste of what you can bring to the table, especially with Microsoft Dynamics 365 Business Central.
✨Tip Number 3
Prepare for interviews by practising common IT Manager scenarios. Think about how you’d handle user support issues or manage relationships with MSPs. Being ready to discuss real-life examples will make you stand out as a hands-on candidate.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Manager - ERP Focus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ERP support experience, especially with Microsoft Dynamics 365 Business Central. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our IT Manager role. Share your passion for supporting users and improving systems, and let us know how you can contribute to our growing team.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled IT challenges head-on. We love proactive problem-solvers, so share stories that demonstrate your hands-on approach and ability to work closely with users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Network IT
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the system, but that you can leverage it effectively for the business.
✨Showcase Your Hands-On Experience
Prepare examples from your previous roles where you provided 1st to 3rd line IT support. Highlight situations where you resolved issues quickly and efficiently, especially in relation to ERP systems. This will demonstrate your practical skills and problem-solving abilities.
✨Engage with the Team Spirit
Since this role requires being visible and approachable, think of ways to convey your team-oriented mindset during the interview. Share experiences where you collaborated with non-technical users or worked closely with teams to improve IT processes. This will resonate well with their culture.
✨Understand MSP Management
Familiarise yourself with managing relationships with third-party MSPs. Be prepared to discuss how you've handled service levels, priorities, and escalations in the past. This will show that you can effectively oversee external partnerships and ensure smooth operations.