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- Tasks: Support and improve ERP systems while providing top-notch IT support across the business.
- Company: Join a growing organisation with a collaborative and supportive culture.
- Benefits: Competitive salary, hands-on experience, and a chance to make a real impact.
- Other info: Fully on-site role with opportunities for professional growth and teamwork.
- Why this job: Be the go-to IT expert and enhance user experiences in a dynamic environment.
- Qualifications: Hands-on IT management experience and strong ERP support skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a hands-on IT Manager with strong ERP support experience to join a growing organisation and take ownership of its IT environment. This role suits someone who enjoys being close to the business, supporting users day-to-day, and making sure core systems, especially ERP, run smoothly. ERP support experience is essential, ideally with Microsoft Dynamics 365 Business Central. You will be the main point of contact for ERP users, oversee ongoing improvements, and ensure the wider IT landscape works effectively around it. This is a fully on-site role, Monday to Friday, and would suit someone who enjoys being visible, approachable, and part of the wider team.
Key Responsibilities:
- Supporting and improving the company’s ERP system (Business Central preferred)
- Providing 1st to 3rd line IT support across the business
- Acting as the internal IT lead while managing a third-party MSP partner
- Owning the relationship with the MSP, ensuring service levels, priorities, and escalations are handled effectively
- Managing Office 365, infrastructure, networking, and system integrations
- Working closely with users to resolve issues and improve how systems are used
- Making sure IT systems are secure, reliable, and fit for the business
Essential Experience:
- Proven experience as a hands-on IT Manager
- Strong, practical ERP support experience
IT Information Managers employer: Network IT
Contact Detail:
Network IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Information Managers
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local meetups, tech events, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft Dynamics 365 Business Central, make sure to highlight that in conversations. Share specific examples of how you've improved ERP systems or supported users effectively.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, even if they’re not advertising a role. Express your enthusiasm for their IT environment and how you can contribute.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows you’re genuinely interested in joining our team and being part of the action.
We think you need these skills to ace IT Information Managers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ERP support experience, especially with Microsoft Dynamics 365 Business Central. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT management and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We’re looking for someone who can support users effectively and improve systems, so share those success stories that demonstrate your hands-on approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Network IT
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the system, but that you can leverage it effectively to support users.
✨Showcase Your Support Skills
Prepare examples of how you've provided 1st to 3rd line IT support in previous positions. Think about specific challenges you faced and how you resolved them. This will demonstrate your hands-on experience and ability to troubleshoot effectively.
✨Communicate Your Team Spirit
Since this role requires being visible and approachable, think of ways to convey your collaborative nature. Share stories about how you've worked closely with teams to improve IT systems or resolve issues. This will highlight your fit within their culture.
✨Understand the Bigger Picture
Research the company and its IT landscape before the interview. Be prepared to discuss how you would manage relationships with third-party MSP partners and ensure service levels are met. Showing that you understand the broader context of the role will set you apart.