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- Tasks: Provide first- and second-line IT support to clients in Swindon.
- Company: Join a dynamic team focused on delivering top-notch tech solutions.
- Benefits: Enjoy competitive salary, flexible working hours, and growth opportunities.
- Why this job: Perfect for tech enthusiasts wanting hands-on experience and client interaction.
- Qualifications: No prior experience needed; just a passion for technology and problem-solving.
- Other info: Field-based role with local travel around Swindon.
The predicted salary is between 26000 - 28000 £ per year.
Role: Field IT Technician Location: Swindon + Field-Based (Local to Swindon) Salary: £26,000 – £28,000 A proactive IT Technician is required to deliver first- and second-line technical support across a group of Swindon-based clients. This field-based role involves maintaining technology infrastructure, resolving technical issues, and providing essential IT support to users. Ideal for someone who combines strong technical ability with excellent communication and a user-focused mindset. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. Key Responsibilities Provide onsite support for hardware/software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office 365 tools including Teams, SharePoint, OneDrive, and email. Maintain accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites.Skills & Experience 2+ years\’ experience in IT support (Windows 10/11, Mac OS, basic networking) Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions Strong problem-solving and organisational skills Excellent customer service and communication in educational settings Must hold a full UK driving licence and have access to own vehicle
Field Engineer employer: Network IT
Contact Detail:
Network IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used by our clients in Swindon. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Network with current or former Field Engineers, especially those who have worked in similar environments. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, which can be beneficial for your discussions with us.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved technical issues. We love hearing about practical experiences, so think of examples that showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development in IT. Highlight any relevant certifications or training you've pursued, as this reflects your commitment to staying updated in a fast-paced field like technology.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Field IT Technician. Highlight your relevant experience in providing technical support and maintaining technology infrastructure.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the role. Emphasise your experience in first- and second-line support, as well as any field-based work you have done.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully resolved technical issues in the past and your ability to work independently in a field-based role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Network IT
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience in IT support. Highlight specific tools and technologies you've worked with, and be ready to solve a few technical problems on the spot.
✨Demonstrate Problem-Solving Abilities
Field Engineers often face unexpected challenges. Share examples of how you've successfully resolved issues in the past, showcasing your analytical thinking and troubleshooting skills.
✨Emphasise Communication Skills
As you'll be interacting with clients, it's crucial to demonstrate your ability to communicate complex technical information clearly. Practice explaining technical concepts in simple terms to show you can bridge the gap between tech and non-tech users.
✨Research the Company and Clients
Familiarise yourself with the company’s services and the types of clients they support. This will not only help you tailor your answers but also show your genuine interest in the role and the organisation.
