At a Glance
- Tasks: Provide technical support and troubleshoot network issues for diverse customers.
- Company: Join a leading Managed Service Provider with a focus on exceptional customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Fully on-site role in Solihull with a Monday to Friday shift pattern.
- Why this job: Be part of a skilled team and enhance your networking expertise in a dynamic setting.
- Qualifications: Strong troubleshooting skills and experience in enterprise network environments.
The predicted salary is between 35000 - 38000 £ per year.
Location: Solihull, Birmingham (Fully On-site)
Salary: 35,000 - 38,000
Shift Pattern: Monday to Friday, 8:00am 6:00pm (rotational coverage)
Network IT are working with a leading Managed Service Provider (MSP) to recruit a talented 2nd Line Network Engineer to join their growing technical support team. This is an excellent opportunity for a networking professional with strong troubleshooting skills and experience supporting enterprise network environments. You will be joining a highly skilled team responsible for delivering exceptional support across a range of customer infrastructures, providing both incident resolution and technical expertise across complex networking technologies.
This role requires you to be on-site Monday to Friday in Solihull, on a rotational shift pattern between 8:00am and 6:00pm. Please only apply if you can accommodate this arrangement.
Role Overview
As a 2nd Line Network Engineer, you will be responsible for providing technical support and issue resolution for a diverse customer base, performing advanced diagnostics and troubleshooting across network infrastructures and connectivity services. You will work closely with customers, third-party suppliers, and internal technical teams to ensure incidents and service requests are resolved efficiently whilst maintaining excellent customer service levels.
2nd Line Network Engineer employer: Network IT
Network IT is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the United Kingdom. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring that our team members are equipped to lead transformative projects like the ServiceNow delivery. Join us to be part of a forward-thinking organisation that values your contributions and supports your journey towards meaningful and rewarding employment.
