At a Glance
- Tasks: Support SAP SuccessFactors implementation and optimise HR processes for efficiency.
- Company: Join a dynamic team in Milton Keynes with a hybrid work model.
- Benefits: Competitive salary, fixed-term contract, and opportunities for professional growth.
- Other info: Engage with stakeholders and lead workshops to drive process improvements.
- Why this job: Make a real impact on HR transformation and enhance your skills in a collaborative environment.
- Qualifications: Experience with SAP SuccessFactors and strong business analysis skills required.
The predicted salary is between 53000 - 56000 € per year.
Job Description
Location: Milton Keynes (Hybrid - approx. once per month on site)
Contract: Fixed Term to July 2027
Salary: £38,000 - £46,000
Network IT are supporting a large, well established organisation in the recruitment of a SuccessFactors Systems Specialist to join their People Services function. This is a key role focused on supporting, enhancing, and evolving their SuccessFactors Employee Central platform, alongside wider HR systems.
You'll act as a subject matter expert within the team, helping to improve system performance, resolve complex issues, and deliver impactful system and process enhancements. This position is ideal for someone with strong technical expertise in SuccessFactors who enjoys working closely with stakeholders to improve user experience and system capability.
Role Overview
As a SuccessFactors Systems Specialist, you will be responsible for providing technical expertise and operational support across HR systems, with a primary focus on SuccessFactors Employee Central. You'll act as a senior escalation point within the team, resolving complex issues through root cause analysis while supporting ongoing system improvements, releases, and change initiatives.
You'll also play a key role in coaching colleagues, shaping processes, and ensuring the delivery of a high quality, customer focused HR systems service.
Key Responsibilities
- Act as a senior escalation point for complex SuccessFactors issues, resolving problems through detailed analysis and long term solutions.
- Support daily operations, including triage calls, ticket prioritisation, and workload management.
- Configure and enhance SuccessFactors Employee Central, including writing technical specifications and implementing system changes.
- Plan, support, and execute system releases and testing cycles, including defect management and retesting.
- Work closely with stakeholders to identify issues, gather requirements, and deliver improvements to HR systems and processes.
- Maintain and update end to end process documentation and system knowledge libraries.
- Coach and support colleagues to improve technical capability and ensure high quality service delivery.
- Contribute to projects and continuous improvement initiatives across People Services systems.
- Strong hands on experience with SAP SuccessFactors Employee Central, including system configuration.
- Proven background in HR systems support, ideally in a fast paced operational environment.
- Experience managing system upgrades, testing cycles, and defect resolution.
- Ability to analyse complex issues and deliver root cause solutions.
- Strong stakeholder engagement skills, with the ability to communicate technical concepts clearly.
- Experience maintaining process documentation and supporting system/process improvements.
- Proficient in Microsoft tools, particularly Excel and SharePoint.
- Highly organised, adaptable, and able to manage multiple priorities while meeting SLAs.
Desirable:
- Experience with Joule and Enterprise Service Management tools.
- Interest or experience in automation, robotics, and digital HR transformation.
- Understanding of HR processes, procedures, and legislation.
SuccessFactors Specialist in Milton Keynes employer: Network IT Recruitment
Network IT is an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters collaboration and innovation. With a strong focus on employee growth, we provide opportunities for professional development through hands-on experience with SAP SuccessFactors and engagement in transformative HR projects. Our hybrid work model promotes a healthy work-life balance, while our commitment to process improvement ensures that every team member's contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land SuccessFactors Specialist in Milton Keynes
✨Tip Number 1
Network, network, network! Reach out to your connections in the HR and finance sectors. Let them know you're on the lookout for a Senior SuccessFactors Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your SAP SuccessFactors knowledge. Be ready to discuss specific projects where you've improved processes or managed data effectively. Show them how your hands-on experience can bring value to their team!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills. Tailor your approach to each company to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace SuccessFactors Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SuccessFactors Specialist role. Highlight your experience with SAP SuccessFactors and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience in business analysis and stakeholder engagement.
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Use numbers and examples to demonstrate how you've improved processes or delivered results in previous roles. We love seeing tangible impacts!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Network IT Recruitment
✨Know Your SuccessFactors Inside Out
Make sure you brush up on your knowledge of SAP SuccessFactors, especially Employee Central Position Management. Be ready to discuss how you've used it in past roles and how it can be optimised for efficiency.
✨Show Off Your Business Analysis Skills
Prepare examples that highlight your business analysis experience. Think about specific projects where you identified process improvements or successfully gathered and validated requirements from stakeholders.
✨Engage with Stakeholders
Since this role involves a lot of stakeholder engagement, practice how you'll communicate and facilitate workshops. Be ready to demonstrate your ability to build relationships and gather insights effectively.
✨Be Ready for Data Discussions
Given the emphasis on data management, come prepared to talk about your data analysis skills. Have examples ready where you've consolidated and cleansed data to support project implementations.
