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- Tasks: Provide 2nd line support for Oracle Fusion Payroll applications and assist users with HR systems.
- Company: Join a leading UK research and education institution known for its dynamic team environment.
- Benefits: Enjoy hybrid working, a competitive salary, and exceptional benefits including ongoing training.
- Why this job: Be part of a supportive culture that values your input and offers growth in payroll systems.
- Qualifications: Experience in payroll processes and application support is essential; Oracle knowledge preferred.
- Other info: This is a 12-month fixed term contract with opportunities for immediate interviews.
The predicted salary is between 24000 - 28000 £ per year.
An IT Application Support Analyst is now sought by one of the UK's leading research and education institutions. You will join a dynamic and focussed team who offer end to end payroll and HR systems development and support to a diverse user base.
As the successful IT Application Support Analyst, you will initially start on a 12-month fixed term contract offering 2nd line application support to the users of the Oracle Fusion Payroll applications. Full on-going training will be offered but it is essential that the successful person has payroll process knowledge and previous experience of providing a level of technical support on payroll systems.
Essential Experience:- Commercial application support experience of Payroll solutions
- Oracle or similar application Payroll knowledge
- Experience of providing 2nd line application support
- Experience of HR or Payroll system implementations
- Configuration of Payroll solutions
- A detailed understanding of Payroll business process
The role of Application Support Analyst offers a starting salary of £30,000 - £35,000 plus exceptional benefits. The role requires hybrid working with 2 days in the office per week. Apply now for an immediate interview.
Application Support - HR/Payroll employer: Network IT Recruitment
Contact Detail:
Network IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support - HR/Payroll
✨Tip Number 1
Familiarise yourself with Oracle Fusion Payroll applications. Understanding the specific functionalities and common issues users face can give you an edge during interviews, showing your proactive approach and genuine interest in the role.
✨Tip Number 2
Brush up on your payroll process knowledge. Being able to discuss payroll business processes confidently will demonstrate your expertise and help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Network with professionals in the HR and payroll support field. Engaging with others in the industry can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare for technical questions related to application support. Practising how to articulate your previous experiences with 2nd line support and system implementations will help you convey your qualifications effectively during the interview.
We think you need these skills to ace Application Support - HR/Payroll
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Application Support - HR/Payroll position. Highlight your relevant experience in payroll processes and application support.
Tailor Your CV: Customise your CV to reflect your experience with payroll systems, particularly Oracle or similar applications. Emphasise your 2nd line support experience and any involvement in HR or payroll system implementations.
Craft a Compelling Cover Letter: Write a cover letter that connects your background in application support with the specific needs of the role. Mention your understanding of payroll business processes and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for an IT Application Support Analyst.
How to prepare for a job interview at Network IT Recruitment
✨Show Your Payroll Knowledge
Make sure to brush up on your payroll processes and systems before the interview. Be prepared to discuss your previous experiences with payroll applications, especially Oracle Fusion, as this will demonstrate your understanding of the role.
✨Highlight Technical Support Experience
Emphasise your experience in providing 2nd line application support. Share specific examples of how you've resolved technical issues in the past, particularly related to payroll systems, to showcase your problem-solving skills.
✨Understand the Business Processes
Familiarise yourself with the key payroll business processes. Being able to articulate how these processes work and their importance will show that you have a comprehensive understanding of the role and its impact on the organisation.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of the interview. This could be about the team dynamics, ongoing training opportunities, or how they measure success in the role. It shows your genuine interest in the position and the company.
