2nd Line Network Engineer

2nd Line Network Engineer

Full-Time 35000 - 38000 £ / year (est.) No working from home possible
Network IT Recruitment

At a Glance

  • Tasks: Provide technical support and troubleshoot complex network issues for diverse customers.
  • Company: Join a leading Managed Service Provider with a focus on innovation.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Fully on-site role in Solihull with a dynamic and skilled support team.
  • Why this job: Make a real impact by solving networking challenges and enhancing customer experiences.
  • Qualifications: Strong troubleshooting skills and experience in enterprise network environments.

The predicted salary is between 35000 - 38000 £ per year.

Location: Solihull, Birmingham (Fully On-site)

Salary: £35,000 - £38,000

Shift Pattern: Monday to Friday, 8:00am - 6:00pm (rotational coverage)

Network IT are working with a leading Managed Service Provider (MSP) to recruit a talented 2nd Line Network Engineer to join their growing technical support team. This is an excellent opportunity for a networking professional with strong troubleshooting skills and experience supporting enterprise network environments.

You will be joining a highly skilled team responsible for delivering exceptional support across a range of customer infrastructures, providing both incident resolution and technical expertise across complex networking technologies. This role requires you to be on-site Monday to Friday in Solihull, on a rotational shift pattern between 8:00am and 6:00pm. Please only apply if you can accommodate this arrangement.

Role Overview

As a 2nd Line Network Engineer, you will be responsible for providing technical support and issue resolution for a diverse customer base, performing advanced diagnostics and troubleshooting across network infrastructures and connectivity services. You will work closely with customers, third-party suppliers, and internal technical teams.

2nd Line Network Engineer employer: Network IT Recruitment

As a leading Managed Service Provider based in Solihull, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With competitive salaries, comprehensive training programmes, and clear pathways for career advancement, we are committed to your professional growth while providing a supportive environment where teamwork and technical expertise thrive. Join us to be part of a dynamic team dedicated to delivering exceptional service and solutions in the ever-evolving world of networking.

Network IT Recruitment

Contact Details:

Network IT Recruitment Recruitment Team

We think you need these skills to ace 2nd Line Network Engineer

Troubleshooting Skills
Technical Support
Network Infrastructure
Incident Resolution
Advanced Diagnostics
Connectivity Services
Customer Service