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For Companies At a Glance
- Tasks: Support IT strategy and infrastructure while leading digital transformation projects.
- Company: Join a growing organisation focused on innovative IT solutions in Birmingham.
- Benefits: Enjoy a hybrid work model with competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving change and improving IT services across the company.
- Qualifications: Experience in IT support, proficiency in Microsoft tools, and strong problem-solving skills required.
- Other info: A full UK driving licence and access to transport are essential for this role.
The predicted salary is between 39000 - 61000 £ per year.
An experienced Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership, supporting day-to-day operations while driving continuous improvement and contributing to digital transformation initiatives.
Key Responsibilities
- Deliver 2nd/3rd line support for hardware, software, and infrastructure.
- Maintain on-premise systems and support their digital transformation project to migrate to the cloud.
- Implement and monitor cybersecurity measures and ensure compliance.
- Support Microsoft Dynamics NAV, general applications, and IT hardware.
- Contribute to IT policy development, process improvement, and project delivery.
- Partner with internal stakeholders to deliver business-aligned IT solutions.
- Liaise with third-party vendors and manage external IT relationships.
- Lead or contribute to IT projects and infrastructure upgrades.
- Provide mentoring to IT team members and support end-user training.
Required Skills & Experience
- Competent experience in IT support (2nd/3rd line or MSP environment).
- Proficient with Active Directory, M365, Microsoft SQL Server and ERP support.
- Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
- Strong communication, problem-solving, and analytical skills.
- Full UK driving licence and access to own transport.
Desirable
- Experience in FMCG or manufacturing.
- Cisco switch management, SANs, VMware or Hypervisor experience.
- Supervisory or team leadership exposure.
Deputy Manager of Information Technology (Birmingham) employer: Network IT Recruitment Limited
Contact Detail:
Network IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager of Information Technology (Birmingham)
✨Tip Number 1
Familiarise yourself with the latest trends in IT strategy and digital transformation. Being able to discuss current technologies and how they can be applied to improve operations will show your strategic thinking and readiness for the role.
✨Tip Number 2
Network with professionals in the IT field, especially those who have experience in FMCG or manufacturing sectors. Engaging with industry peers can provide insights into the specific challenges and solutions relevant to the Deputy IT Manager role.
✨Tip Number 3
Prepare to demonstrate your hands-on technical skills during interviews. Be ready to discuss specific examples of how you've provided 2nd/3rd line support and contributed to IT projects, as this will highlight your practical experience.
✨Tip Number 4
Showcase your leadership abilities by discussing any mentoring or team leadership experiences you have. This is crucial for a Deputy Manager role, and illustrating your capacity to guide and develop others will set you apart.
We think you need these skills to ace Deputy Manager of Information Technology (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly 2nd/3rd line support. Emphasise your familiarity with Active Directory, M365, and Microsoft SQL Server, as these are key requirements for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Deputy IT Manager position. Discuss how your technical expertise aligns with the company's IT strategy and your experience in leading projects or mentoring team members.
Showcase Problem-Solving Skills: Provide specific examples in your application that demonstrate your problem-solving abilities. Highlight situations where you successfully implemented IT solutions or improved processes, especially in a hybrid work environment.
Highlight Leadership Experience: If you have supervisory or team leadership experience, make sure to mention it. Discuss how you've contributed to team development or project delivery, as this will resonate well with the responsibilities of the role.
How to prepare for a job interview at Network IT Recruitment Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with 2nd/3rd line support and specific technologies like Active Directory, M365, and Microsoft SQL Server. Highlight any relevant projects where you contributed to IT infrastructure or cybersecurity measures.
✨Demonstrate Strategic Thinking
Since this role involves supporting IT strategy and digital transformation, be ready to share examples of how you've driven continuous improvement in previous positions. Discuss your approach to aligning IT solutions with business objectives.
✨Emphasise Communication Skills
Strong communication is key for this role, especially when liaising with internal stakeholders and third-party vendors. Prepare to give examples of how you've effectively communicated complex IT concepts to non-technical audiences.
✨Prepare for Leadership Questions
As a Deputy Manager, you'll likely be asked about your leadership style and experience mentoring team members. Think of specific instances where you've led a project or supported a colleague's development, and be ready to discuss these in detail.
