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For Companies At a Glance
- Tasks: Support IT strategy, infrastructure, and cybersecurity while leading projects and mentoring team members.
- Company: Join a growing organisation in Birmingham focused on digital transformation and IT excellence.
- Benefits: Enjoy a hybrid work model with competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation and making a real impact in IT.
- Qualifications: Experience in 2nd/3rd line IT support and proficiency in key technologies like Active Directory and M365.
- Other info: A full UK driving licence and access to transport are required.
The predicted salary is between 39000 - 61000 £ per year.
An experienced Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership, supporting day-to-day operations while driving continuous improvement and contributing to digital transformation initiatives.
Key Responsibilities
- Deliver 2nd/3rd line support for hardware, software, and infrastructure.
- Maintain on-premise systems and support their digital transformation project to migrate to the cloud.
- Implement and monitor cybersecurity measures and ensure compliance.
- Support Microsoft Dynamics NAV, general applications, and IT hardware.
- Contribute to IT policy development, process improvement, and project delivery.
- Partner with internal stakeholders to deliver business-aligned IT solutions.
- Liaise with third-party vendors and manage external IT relationships.
- Lead or contribute to IT projects and infrastructure upgrades.
- Provide mentoring to IT team members and support end-user training.
Required Skills & Experience
- Competent experience in IT support (2nd/3rd line or MSP environment).
- Proficient with Active Directory, M365, Microsoft SQL Server and ERP support.
- Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
- Strong communication, problem-solving, and analytical skills.
- Full UK driving licence and access to own transport.
Desirable
- Experience in FMCG or manufacturing.
- Cisco switch management, SANs, VMware or Hypervisor experience.
- Supervisory or team leadership exposure.
Deputy Manager of Information Technology employer: Network IT Recruitment Limited
Contact Detail:
Network IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager of Information Technology
✨Tip Number 1
Network with professionals in the IT sector, especially those who have experience in deputy management roles. Attend local tech meetups or online webinars to connect with potential colleagues and learn about the latest trends in IT strategy and cybersecurity.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Dynamics NAV and cloud migration strategies. Consider taking short courses or certifications that can enhance your knowledge and demonstrate your commitment to continuous improvement.
✨Tip Number 3
Prepare to discuss your previous experiences in managing IT projects and leading teams. Think of specific examples where you contributed to process improvements or successfully implemented IT solutions that aligned with business goals.
✨Tip Number 4
Research StudySmarter’s current IT initiatives and digital transformation projects. Being knowledgeable about our ongoing efforts will allow you to tailor your conversations and show how your skills can directly contribute to our objectives.
We think you need these skills to ace Deputy Manager of Information Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly 2nd/3rd line support. Emphasise your familiarity with Active Directory, M365, and Microsoft SQL Server, as these are key requirements for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are a great fit for the Deputy IT Manager position. Mention your hands-on technical expertise and strategic leadership skills, and how they align with the company's goals for digital transformation.
Showcase Your Problem-Solving Skills: Provide specific examples in your application that demonstrate your problem-solving abilities. Discuss situations where you've successfully implemented IT solutions or improved processes, as this will resonate well with the hiring team.
Highlight Leadership Experience: If you have supervisory or team leadership experience, make sure to include it in your application. Discuss how you've mentored team members or led projects, as this is an important aspect of the Deputy IT Manager role.
How to prepare for a job interview at Network IT Recruitment Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with 2nd and 3rd line support. Highlight specific examples of how you've resolved complex IT issues, particularly with systems like Active Directory, M365, and Microsoft SQL Server.
✨Demonstrate Strategic Thinking
Since the role involves contributing to IT strategy and digital transformation, come equipped with ideas on how you can drive improvements. Discuss any previous experiences where you successfully implemented strategic IT initiatives.
✨Emphasise Communication Skills
Strong communication is key in this role. Prepare to explain how you've effectively liaised with stakeholders or mentored team members in the past. Use examples that showcase your ability to translate technical jargon into understandable terms for non-technical staff.
✨Prepare for Cybersecurity Discussions
Given the focus on cybersecurity, be ready to talk about your experience with implementing and monitoring security measures. Familiarise yourself with current compliance standards and be prepared to discuss how you've ensured adherence in previous roles.
