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For Companies At a Glance
- Tasks: Support IT strategy, infrastructure, and cybersecurity while leading projects and mentoring team members.
- Company: Join a growing organisation in Birmingham focused on digital transformation and IT excellence.
- Benefits: Enjoy a hybrid work model with competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation and making a real impact in IT.
- Qualifications: Experience in IT support, proficiency in key technologies, and strong communication skills required.
- Other info: A full UK driving licence and access to transport are essential for this role.
The predicted salary is between 39000 - 61000 £ per year.
An experienced Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership, supporting day-to-day operations while driving continuous improvement and contributing to digital transformation initiatives.
Key Responsibilities
- Deliver 2nd/3rd line support for hardware, software, and infrastructure.
- Maintain on-premise systems and support their digital transformation project to migrate to the cloud.
- Implement and monitor cybersecurity measures and ensure compliance.
- Support Microsoft Dynamics NAV, general applications, and IT hardware.
- Contribute to IT policy development, process improvement, and project delivery.
- Partner with internal stakeholders to deliver business-aligned IT solutions.
- Liaise with third-party vendors and manage external IT relationships.
- Lead or contribute to IT projects and infrastructure upgrades.
- Provide mentoring to IT team members and support end-user training.
Required Skills & Experience
- Competent experience in IT support (2nd/3rd line or MSP environment).
- Proficient with Active Directory, M365, Microsoft SQL Server and ERP support.
- Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
- Strong communication, problem-solving, and analytical skills.
- Full UK driving licence and access to own transport.
Desirable
- Experience in FMCG or manufacturing.
- Cisco switch management, SANs, VMware or Hypervisor experience.
- Supervisory or team leadership exposure.
Contact Detail:
Network IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager of Information Technology
✨Tip Number 1
Network with professionals in the IT field, especially those who have experience in 2nd/3rd line support or have worked in a similar role. Attend local tech meetups or online webinars to connect with potential colleagues and learn about the latest trends in IT management.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Dynamics NAV and cloud migration strategies. Consider taking short courses or certifications that can enhance your knowledge and demonstrate your commitment to continuous improvement.
✨Tip Number 3
Prepare to discuss your previous experiences in managing IT projects and leading teams. Think of specific examples where you contributed to process improvements or successfully implemented cybersecurity measures, as these will be key talking points during interviews.
✨Tip Number 4
Research StudySmarter and understand our mission and values. Tailor your conversations to show how your skills and experiences align with our goals, particularly in supporting digital transformation initiatives and enhancing IT infrastructure.
We think you need these skills to ace Deputy Manager of Information Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly 2nd/3rd line roles. Emphasise your technical skills with Active Directory, M365, and Microsoft SQL Server, as well as any leadership or mentoring experience.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Deputy IT Manager role. Discuss your hands-on technical expertise and strategic leadership abilities, and how they align with the company's goals for digital transformation.
Showcase Problem-Solving Skills: Provide specific examples in your application of how you've successfully resolved IT issues or contributed to process improvements in previous roles. This will demonstrate your analytical skills and ability to handle challenges.
Highlight Team Collaboration: Mention any experiences where you've partnered with internal stakeholders or managed external IT relationships. This will show your ability to work collaboratively and deliver business-aligned IT solutions.
How to prepare for a job interview at Network IT Recruitment Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with 2nd/3rd line support, especially with tools like Active Directory and Microsoft SQL Server. Highlight specific examples where you've successfully resolved technical issues or contributed to IT projects.
✨Demonstrate Strategic Thinking
Since the role involves supporting IT strategy and digital transformation, think of instances where you've contributed to strategic initiatives. Discuss how you can align IT solutions with business goals and drive continuous improvement.
✨Emphasise Communication Skills
Strong communication is key in this role. Prepare to explain how you've effectively liaised with stakeholders or mentored team members in the past. Use examples that showcase your ability to convey complex technical information clearly.
✨Prepare for Cybersecurity Discussions
Given the focus on cybersecurity, brush up on current best practices and compliance measures. Be ready to discuss how you've implemented security protocols in previous roles and how you would approach cybersecurity in this new position.
