Senior Dynamics 365 CE Lead - Customer Insights & Journeys in Birmingham
Senior Dynamics 365 CE Lead - Customer Insights & Journeys

Senior Dynamics 365 CE Lead - Customer Insights & Journeys in Birmingham

Birmingham Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the implementation of Microsoft Dynamics 365 for enhanced customer insights and journeys.
  • Company: Top recruitment agency known for its innovative approach and supportive culture.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Shape customer experiences using cutting-edge technology in a dynamic environment.
  • Qualifications: Proven experience with Dynamics 365 and strong collaboration skills.
  • Other info: Join a team that values innovation and offers excellent career advancement.

The predicted salary is between 48000 - 72000 £ per year.

A leading recruitment agency is seeking an experienced Functional Consultant to act as the functional lead for Microsoft Dynamics 365 Customer Engagement, particularly focusing on Customer Insights and Journeys. This senior role requires proven expertise to ensure optimal platform usage, collaborating with various teams for data-driven, personalized customer experiences.

The ideal candidate should have extensive experience in delivering enterprise-scale solutions within Agile environments, bridging business needs with technical execution.

This role offers a hybrid work model with 1-2 days on-site in Birmingham.

Senior Dynamics 365 CE Lead - Customer Insights & Journeys in Birmingham employer: Network IT Recruitment Limited

As a leading recruitment agency, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid work model allows for flexibility while working in the vibrant city of Birmingham, where you will collaborate with talented professionals to deliver impactful customer solutions. Join us to be part of a forward-thinking team that values innovation and offers unique opportunities for career advancement in the ever-evolving field of Microsoft Dynamics 365.
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Contact Detail:

Network IT Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Dynamics 365 CE Lead - Customer Insights & Journeys in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the Dynamics 365 community. Attend meetups or webinars to meet potential employers and showcase your expertise in Customer Insights and Journeys.

✨Tip Number 2

Prepare for those interviews! Brush up on your Agile methodologies and be ready to discuss how you've delivered enterprise-scale solutions. We want you to shine when they ask about your experience!

✨Tip Number 3

Showcase your skills with a portfolio! If you’ve worked on any impressive projects, gather them together to demonstrate your ability to bridge business needs with technical execution. It’s all about making a strong impression!

✨Tip Number 4

Don’t forget to apply through our website! We’re here to help you land that Senior Dynamics 365 CE Lead role. Keep an eye on our listings and make sure your application stands out!

We think you need these skills to ace Senior Dynamics 365 CE Lead - Customer Insights & Journeys in Birmingham

Microsoft Dynamics 365 Customer Engagement
Customer Insights
Customer Journeys
Agile Methodologies
Enterprise-scale Solutions
Data-driven Decision Making
Collaboration Skills
Functional Consulting
Technical Execution
Personalised Customer Experiences

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and any relevant projects you've led. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Dynamics 365 CE Lead role. Share specific examples of how you've delivered enterprise-scale solutions and collaborated in Agile environments.

Showcase Your Teamwork Skills: Since this role involves collaborating with various teams, make sure to highlight your teamwork experiences. We love seeing how you’ve worked with others to create data-driven, personalised customer experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Network IT Recruitment Limited

✨Know Your Dynamics 365 Inside Out

Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially the Customer Engagement features. Be ready to discuss how you've used Customer Insights and Journeys in past projects, and think of specific examples that showcase your expertise.

✨Showcase Your Agile Experience

Since this role requires experience in Agile environments, prepare to talk about your previous roles where you’ve successfully delivered enterprise-scale solutions. Highlight your ability to adapt and collaborate with cross-functional teams to meet business needs.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to customer experiences and data-driven strategies.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects involving Dynamics 365 or how they measure success in customer engagement initiatives. This shows you’re genuinely interested and engaged.

Senior Dynamics 365 CE Lead - Customer Insights & Journeys in Birmingham
Network IT Recruitment Limited
Location: Birmingham
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