At a Glance
- Tasks: Coordinate clinical care and provide excellent reception services to patients.
- Company: Established independent Hearing Care practice in Exeter.
- Benefits: Competitive salary, supportive team environment, and professional growth opportunities.
- Why this job: Join a dedicated team and make a difference in patient care.
- Qualifications: Experience in a clinical setting preferred; strong communication and IT skills required.
- Other info: 37.5 hour work week with a friendly and professional atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
I currently have an exciting position for an experienced Clinical Coordinator/Receptionist for a well‑established, independent Hearing Care practice based in Exeter. The practice prides itself on offering a very professional service to their patients, so we are looking for someone who is well‑motivated, a keen team player, has excellent customer‑service skills, and good front‑of‑house experience. Experience working within a clinical environment is preferred – such as candidates who have worked in Optical, Dental, GP practices or any other clinical environment. Strong candidates from other backgrounds may also be considered if you feel you have the relevant experience.
Skills required:
- Reception duties
- Excellent communication skills
- Meeting and greeting patients
- Arranging appointments
- Administrative duties
- Good IT skills
- Supporting the Practice Manager
Working hours: 37.5 hour week with an hour for lunch. They are offering a very competitive salary depending on experience.
Network Group Holdings is an Equal Opportunities Employer.
Clinical Care Coordinator/Receptionist - Exeter, Devon employer: Network Group Holdings
Contact Detail:
Network Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Care Coordinator/Receptionist - Exeter, Devon
✨Tip Number 1
Make sure you research the practice before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice your communication skills! Since this role involves meeting and greeting patients, being able to convey warmth and professionalism is key. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your relevant experience during the interview. Whether it’s from a clinical environment or customer service, make sure you connect your past roles to what they’re looking for in a Clinical Care Coordinator.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Clinical Care Coordinator/Receptionist - Exeter, Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in clinical environments, especially if you've worked in Optical, Dental, or GP practices. We want to see how your skills align with the role, so don’t be shy about showcasing your front-of-house experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining our team in Exeter and how your customer-service skills can enhance our practice. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: As a Clinical Care Coordinator/Receptionist, communication is key. In your application, highlight any experiences where you’ve successfully met and greeted patients or arranged appointments. We want to know how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Network Group Holdings
✨Know the Practice Inside Out
Before your interview, take some time to research the hearing care practice. Understand their services, values, and what sets them apart. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Clinical Care Coordinator/Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for patients or clients. This will demonstrate your ability to create a welcoming environment for patients.
✨Highlight Relevant Experience
If you have worked in a clinical environment before, be ready to discuss specific duties and how they relate to the role. If your background is different, think about transferable skills that apply, such as administrative tasks or IT proficiency.
✨Practice Common Interview Questions
Anticipate questions related to reception duties, patient interaction, and teamwork. Practising your responses can help you feel more confident. Consider doing a mock interview with a friend to refine your answers and get comfortable with the format.