At a Glance
- Tasks: Lead a vibrant hotel and restaurant, ensuring exceptional service and smooth operations.
- Company: Expanding privately owned hotel known for outstanding service and a dynamic work environment.
- Benefits: Competitive salary, performance bonuses, profit sharing, and employee discounts.
- Why this job: Join a passionate team and elevate your hospitality career in a thriving venue.
- Qualifications: 3+ years in hospitality management with strong leadership and sales skills.
- Other info: Opportunity for growth in a fast-paced, hands-on role.
The predicted salary is between 30000 - 35000 £ per year.
Location: Solihull area
Salary: £30,000 – £35,000 per annum + performance bonuses
Benefits: Profit sharing, company benefits, employee discount, free on-site parking
The Opportunity
Our client is a privately owned, expanding 27-bedroom hotel with a restaurant, conference facilities, wedding and events venue. Renowned for delivering excellent service, they are now seeking an experienced General Manager to lead the operation and help maintain and enhance their outstanding reputation. This is an excellent long-term career opportunity for a driven, hands-on hospitality professional with strong leadership, commercial awareness, and a passion for customer service.
Key Responsibilities
- Leading and motivating all departments to meet and exceed targets
- Ensuring the sales team consistently achieves agreed sales targets
- Overseeing guest check-in and check-out procedures
- Supervising restaurant and bar operations
- Managing all aspects of housekeeping
- Upselling to guests and maximising profitability across the business
- Overseeing weddings, functions, conferences, and events (including shutdowns)
- Ensuring all health & safety and compliance documentation is up to date
- Delivering continuous staff training and development
- Implementing weekly rotas in line with business targets
- Being fully hands-on across all areas of the venue
- Driving sales and marketing activity, including weddings and functions
About You
To excel in this role, you will be a career-minded, proactive team player who can work independently, make confident decisions, and lead from the front.
Essential Requirements:
- Minimum 3 years’ experience in hospitality management
- Minimum 3 years’ experience within the hospitality industry
- Previous sales management experience
- Strong leadership skills with the ability to get the best from your team
- Solid knowledge of food safety regulations
- Strong time management and organisational skills
- Confident with basic financials and performance targets
- Ability to thrive in a fast-paced environment
- Full UK driving licence
What’s On Offer
- Competitive salary of £30,000 – £35,000
- Performance-related bonuses
- Profit-sharing scheme
- Company benefits and employee discounts
- Free on-site parking
If you are passionate about food and beverage, customer service, and are looking to take the next step in your hospitality career with a growing, privately owned business, we would love to hear from you. Apply now to be considered for this exciting opportunity.
Please send your CV to (url removed)
General Manager employer: Network Catering
Contact Detail:
Network Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, mission, and what makes them stand out in the hospitality scene. This will help you tailor your answers and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams or improved operations in previous roles. This is your chance to shine and demonstrate that you can lead from the front!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the General Manager role. Highlight your leadership experience and any achievements in hospitality management to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you can contribute to our hotel's success. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've exceeded targets or improved operations in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Network Catering
✨Know Your Venue
Before the interview, do your homework on the hotel, restaurant, and events venue. Familiarise yourself with their services, customer reviews, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you motivate staff and drive results in a fast-paced environment.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and achieving sales targets, brush up on your financial knowledge. Be prepared to discuss how you've previously managed finances, maximised profitability, and met performance targets in your past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you might face in this role, such as handling a difficult guest or managing a busy event. Practising your responses will help you feel more confident during the interview.