At a Glance
- Tasks: Deliver exceptional service to guests in a vibrant hotel setting.
- Company: Independently owned hotel with a focus on personal guest experiences.
- Benefits: Flexible hours, friendly team, and opportunities for growth in hospitality.
- Why this job: Join a passionate team and make guests feel at home every day.
- Qualifications: Experience in hospitality and a warm, welcoming personality.
- Other info: Fast-paced environment with a chance to shine during busy shifts.
The predicted salary is between 11 - 16 £ per hour.
You must have access to your own vehicle due to the location of the venue.
Independently owned hotel is looking for friendly, professional, and guest‑focused individuals to join our Front of House team. This role combines the warm, personal service of an independent property with the fast pace of restaurant and hotel dining. You’ll be engaging with guests throughout their stay and delivering exceptional service across breakfast, bar, restaurant, events, and private dining.
Key Responsibilities- Greeting guests and delivering attentive, personalised service
- Taking food and drink orders efficiently and accurately
- Serving meals and beverages across restaurant, bar, lounge, and terrace areas
- Assisting with guest enquiries, providing recommendations, and enhancing the guest experience
- Preparing tables, maintaining cleanliness, and ensuring smooth service flow
- Handling payments, billing, and till operations
- Supporting reception and hotel teams when needed to ensure seamless guest service
- Ensuring the dining areas always reflect the hotel’s style and standards
- A warm, welcoming personality with a passion for hospitality
- Experience as a waiter/waitress or Front of House staff (hotel experience a bonus)
- Strong communication and customer‑service skills
- Ability to work well during busy shifts and under pressure
- Professional appearance and positive attitude
- Flexibility to work mornings, evenings, weekends, and events
- Reliability, punctuality, and a team‑focused approach
If you’re passionate about delivering exceptional hospitality and enjoy working in a professional yet friendly hotel environment, we’d love to hear from you.
Front Of House-Waiter/Waitress employer: Network Catering
Contact Detail:
Network Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House-Waiter/Waitress
✨Tip Number 1
Get to know the venue before your interview! Visit the hotel, check out the atmosphere, and even chat with some staff if you can. This shows you're genuinely interested and helps you tailor your approach during the interview.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with guests, try role-playing common scenarios with friends or family. This will help you feel more confident when it comes to delivering that warm, personal service.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires working various shifts, so be prepared to discuss your availability and how you can adapt to the busy environment. Highlight any past experiences where you've thrived under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Of House-Waiter/Waitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see your passion for hospitality, so don’t be afraid to share a bit about yourself and why you love working with guests!
Tailor Your Experience: Make sure to highlight any relevant experience you have as a waiter/waitress or in Front of House roles. If you've worked in hotels before, mention it! We’re looking for individuals who can hit the ground running.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Network Catering
✨Know the Venue Inside Out
Before your interview, take some time to research the hotel and its services. Familiarise yourself with their dining options, events, and overall atmosphere. This will not only impress the interviewers but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Personality
Since they’re looking for a warm and welcoming personality, be sure to let your true self shine during the interview. Share personal anecdotes that highlight your passion for hospitality and customer service. A genuine smile and positive attitude can go a long way!
✨Prepare for Role-Play Scenarios
Expect to be asked how you would handle specific situations, like dealing with a difficult guest or managing multiple orders during a busy shift. Practising these scenarios beforehand can help you respond confidently and demonstrate your problem-solving skills.
✨Dress the Part
First impressions matter, especially in the hospitality industry. Dress professionally and ensure your appearance reflects the standards of the hotel. This shows that you understand the importance of presentation in delivering exceptional service.