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For Companies At a Glance
- Tasks: Help customers find the right vehicle parts and manage orders efficiently.
- Company: Join a growing, friendly team in a dynamic automotive environment.
- Benefits: Enjoy competitive pay, employee discounts, and ongoing training support.
- Why this job: Be part of a trusted team that values customer relationships and offers growth opportunities.
- Qualifications: Experience in automotive sales and strong communication skills are essential.
- Other info: Occasional van driving duties may be required.
The predicted salary is between 24000 - 36000 £ per year.
As part of our continued growth & expansion we are currently recruiting for a Part Sales Advisor to play a key role in our business. This is an excellent opportunity to join a dynamic and friendly team. The successful candidate will be motivated and enthusiastic, with excellent communication and customer service skills.
Role and Responsibilities:
- Advising customers what parts they might need for their vehicle
- Taking orders in person, over the phone or by email
- Building long-term relationships with local customers
- Become an essential, trusted part of your customers' business
- Checking availability of parts on computerised stock records
- Ordering of parts from suppliers
- Picking parts from warehouse
- Putting orders together
- Sending orders by courier
- Dealing with payments
- Raising invoices and issuing receipts
- Maintaining shelf displays
- Ordering supplies, putting stock away and updating stock levels
- Actively promote offers and discounts
- Limit credits and returns by sending the right parts, first time
- Relief / occasional van driving duties as and when required
Essential Criteria:
- Have experience and technical knowledge within a motor factors sales or automotive parts environment
- Be commercially aware of industry standards
- Have excellent interpersonal and negotiation skills
- Strong customer focus to build upon our customer base
- Be competent across Microsoft packages
- Ability to plan workload and use own initiative
Desirable Criteria:
- Experience of MAM software
- Forklift licence
What’s on offer:
- Competitive salary and benefits
- Expanding Company
- Training and support
- Employee discount
To apply please send an up-to-date CV detailing your experience to date along with a covering letter.
Parts Sales Advisor employer: Network Auto
Contact Detail:
Network Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry, especially the specific products and services offered by our company. This knowledge will help you engage confidently with customers and demonstrate your expertise during any interactions.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you refine your ability to advise customers effectively and build rapport, which is crucial for a Parts Sales Advisor.
✨Tip Number 3
Network within the automotive community, whether through local events or online forums. Building connections can provide valuable insights into the industry and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Demonstrate your customer service skills by volunteering or taking part in community events. This experience can showcase your ability to work with people and handle various situations, making you a more attractive candidate for the role.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor factors sales or automotive parts. Emphasise your customer service skills and any technical knowledge you possess that aligns with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experience make you a great fit for the Parts Sales Advisor position.
Highlight Relevant Skills: Clearly outline your interpersonal and negotiation skills in both your CV and cover letter. Provide examples of how you've successfully built relationships with customers in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Network Auto
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. Being able to discuss specific parts and their applications will demonstrate your technical knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlighting your ability to build relationships and provide excellent service will resonate well with the interviewers.
✨Demonstrate Commercial Awareness
Research the company and its position within the automotive industry. Understanding market trends and competitor offerings can help you articulate how you can contribute to the company's growth and success.
✨Practice Your Communication Skills
Since this role involves advising customers and taking orders, practice clear and concise communication. Role-playing common scenarios with a friend can help you feel more confident during the actual interview.