At a Glance
- Tasks: Advise customers on vehicle parts and manage orders via phone, email, and in-person.
- Company: Join a dynamic team at Network Auto, a growing automotive parts company.
- Benefits: Enjoy a competitive salary, employee discounts, and training opportunities.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Be part of a friendly team and build lasting relationships with customers.
- Qualifications: Experience in automotive parts sales and strong customer service skills required.
The predicted salary is between 24000 - 36000 € per year.
Location: This post will be located on site at one of the following locations: Magherafelt, Newtownards, Dungannon, Mallusk, Enniskillen, Coleraine.
Overview: As part of our continued growth & expansion we are currently recruiting for a Parts Sales Advisor to play a key role in our business. This is an excellent opportunity to join a dynamic and friendly team. The successful candidate will be motivated and enthusiastic, with excellent communication and customer service skills.
Responsibilities:
- Advising customers what parts they might need for their vehicle
- Taking orders primarily over the phone or by email, but also occasionally in person
- Building long-term relationships with local customers
- Become an essential, trusted part of your customers' business
- Checking availability of parts on computerised stock records
- Ordering of parts from suppliers
- Picking parts from warehouse
- Putting orders together
- Sending orders by courier
- Dealing with payments
- Raising invoices and issuing receipts
- Maintaining shelf displays
- Ordering supplies, putting stock away and updating stock levels
- Actively promote offers and discounts
- Limit credits and returns by sending the right parts, first time
- Relief / occasional van driving duties as and when required
Essential Criteria:
- Must have experience and technical knowledge within a motor factors sales or automotive parts environment
- Be commercially aware of industry standards
- Have excellent interpersonal and negotiation skills
- Strong customer focus to build upon our customer base
- Be competent across Microsoft packages
- Ability to plan workload and use own initiative
Desirable Criteria:
- Experience of MAM software
Benefits:
- Competitive salary and benefits
- Expanding Company
- Training and support
- Employee discount
How to Apply: To apply please send an up-to-date CV detailing your experience to date along with a covering letter.
Parts Sales Advisor employer: Network Auto
Network Auto is an excellent employer that fosters a dynamic and friendly work environment, making it an ideal place for a Parts Sales Advisor to thrive. With competitive salaries, comprehensive training, and employee discounts, we prioritise the growth and development of our team members while building long-term relationships with our local customers. Join us in one of our convenient locations across Northern Ireland, where your contributions will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Get to know the company before your interview! Research Network Auto, their values, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Parts Sales Advisor, you'll need to chat with customers and colleagues alike. Try role-playing with a friend or family member to get comfortable with discussing parts and handling customer queries.
✨Tip Number 3
Show off your technical knowledge! Brush up on automotive parts and industry standards. Being able to speak confidently about what you know will impress the hiring team and demonstrate your passion for the role.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Craft a Catchy CV:Your CV is your first impression, so make it count! Highlight your experience in motor factors sales or automotive parts, and don’t forget to showcase those excellent communication skills we’re looking for.
Personalise Your Cover Letter:Don’t just send a generic cover letter. Tailor it to the Parts Sales Advisor role by mentioning specific skills and experiences that align with what we need. Show us why you’re the perfect fit for our team!
Show Off Your Customer Service Skills:We love candidates who can build relationships with customers. In your application, give examples of how you've provided top-notch customer service in the past. It’ll help us see how you can contribute to our friendly team.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Network Auto
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Familiarise yourself with common parts that customers might ask about, as well as any specific products the company sells. This will show your technical expertise and help you answer questions confidently.
✨Practice Customer Scenarios
Prepare for role-play scenarios where you might need to advise a customer on parts they need. Think about how you would handle different situations, such as dealing with a difficult customer or upselling a product. This will demonstrate your customer service skills and ability to think on your feet.
✨Show Your Enthusiasm
During the interview, let your passion for the automotive industry shine through. Share experiences that highlight your motivation and enthusiasm for helping customers. A positive attitude can make a big difference in how interviewers perceive you.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
