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- Tasks: Engage with customers, manage admin tasks, and assist in maintaining a welcoming environment.
- Company: Join Nettletons Jewellers, a family-run business known for exceptional jewellery and watch services.
- Benefits: Enjoy 20 holidays plus 8 bank holidays, along with comprehensive training and a friendly work culture.
- Why this job: Be part of a vibrant team that values customer service and offers hands-on experience in retail.
- Qualifications: No formal qualifications needed, just bring your bubbly personality and teamwork spirit!
- Other info: Gain valuable skills in customer service and product knowledge while working in a supportive environment.
Company Bio
We are a family run business who sell jewellery and watches. We do jewellery, watch and clock repairs and also have an online shop. We pride ourselves on our excellent customer service so an ambitious, confident, smart and bubbly person, will fit in perfectly.
Description
• General admin duties
• Meeting and greeting customers
• Meeting and greeting suppliers
• Displaying
• Cleaning goods
• General cleaning (workstations)
• Helping other staff members
• Answering enquiries
• Chasing up enquiries
Requirements
• Have a bubbly/friendly personality.
• Can work well in a team.
• Can listen and work to instruction from management.
• Good on computers (excell, emails, social).
• Immaculately presented.
• Ambitious.
Educational Requirements
No educational requirements.
Additional Info
20 Holidays + 8 bank
Brand Training
Training on Nettletons way of selling
Training on Nettletons customer service
Product knowledge training
Apprentice Customer Service Practitioner - 14604 employer: Nettletons Jewellers LTD
Contact Detail:
Nettletons Jewellers LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Practitioner - 14604
✨Tip Number 1
Show your personality! Since Nettletons Jewellers is looking for someone with a bubbly and friendly character, make sure to let your true self shine through during any interactions. Whether it's in a phone call or an informal chat, being genuine can set you apart.
✨Tip Number 2
Familiarise yourself with the jewellery and watch industry. Having a basic understanding of the products they sell and the services they offer will demonstrate your enthusiasm and commitment to the role. It could also give you an edge in conversations with the team.
✨Tip Number 3
Practice your customer service skills. Since excellent customer service is a key focus for Nettletons, consider role-playing scenarios with friends or family. This will help you feel more confident when meeting and greeting customers or answering enquiries.
✨Tip Number 4
Network locally! Engage with the community in Clitheroe, perhaps by visiting local events or shops. Building connections can not only provide insights into the business but also show your commitment to becoming part of the local scene, which is important for a family-run business.
We think you need these skills to ace Apprentice Customer Service Practitioner - 14604
Some tips for your application 🫡
Understand the Company Culture: Nettletons Jewellers is a family-run business that values excellent customer service. Make sure to reflect this understanding in your application by highlighting your own customer service experiences and how you embody a friendly and bubbly personality.
Tailor Your CV: When crafting your CV, focus on skills relevant to the role such as teamwork, communication, and computer proficiency. Use specific examples from past experiences that demonstrate your ability to meet and greet customers or handle enquiries effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are drawn to Nettletons Jewellers and how your ambitions align with their values. Be sure to convey your personality, as they are looking for someone who is confident and bubbly.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your presentation is immaculate, reflecting the standards expected by Nettletons Jewellers.
How to prepare for a job interview at Nettletons Jewellers LTD
✨Show Your Personality
Since the company values a bubbly and friendly personality, make sure to let your true self shine during the interview. Smile, be enthusiastic, and engage with the interviewer to demonstrate that you would fit in well with their team.
✨Demonstrate Teamwork Skills
Highlight any previous experiences where you worked effectively in a team. Share specific examples of how you contributed to group tasks or supported colleagues, as this role requires collaboration with other staff members.
✨Prepare for Customer Interaction Scenarios
Think about potential customer service scenarios you might encounter in the role. Be ready to discuss how you would handle various situations, such as dealing with difficult customers or answering enquiries, showcasing your problem-solving skills.
✨Dress Immaculately
As the job description emphasises being immaculately presented, ensure you dress smartly for the interview. This not only shows respect for the opportunity but also aligns with the company's standards for customer-facing roles.
