At a Glance
- Tasks: Manage daily admin tasks, support clients, and ensure quality procedures are met.
- Company: Join LRQA, a global leader in assurance services focused on safety and sustainability.
- Benefits: Enjoy a collaborative work environment with opportunities for training and professional growth.
- Other info: This is an office-based role in Edinburgh; no relocation package is offered.
- Why this job: Be part of a diverse team making a positive impact in the world through assurance services.
- Qualifications: Bilingual in Polish & English, with strong admin skills and proficiency in Microsoft Office.
The predicted salary is between 30000 - 42000 £ per year.
Job ID: 43820
Location: LRQA - Edinburgh - Edinburgh Par
Position Category: Assessors
Position Type: Employee Regular
About the role
We are recruiting for Business Support roles based in Edinburgh, supporting our global seafood and supply assurance operations.
These are operational support roles working closely with technical, accreditation, and delivery teams and will involve regular interaction with international clients, auditors, and stakeholders.
Main responsibilities
- Coordinating and supporting audit and certification activity
- Liaising with clients, auditors, and internal teams
- Managing documentation, schedules, and operational data
- Supporting delivery, reporting, and accreditation processes
- Fluent English and Spanish – both written and spoken. This is essential due to the volume of work and client engagement across Spanish‑speaking markets.
- These roles sit within a specialist global team, so attention to detail, organisation, and confidence working across cultures are important.
- Prior experience in certification, audit support, supply chain, or professional services environments is advantageous, but language capability is the priority.
Pre-Employment Checks
If you are successful in securing a role with us, we will carry out pre-employment checks in accordance with what is permitted under local law.
These checks may include, where legally allowed: right to work, identification, verification of employment history, education, and criminal record checks.
We will engage our third-party background screening provider, Cfirst, to conduct these checks on our behalf. Cfirst performs all processing in full compliance with applicable data protection laws and adheres to strict legal, regulatory, and ethical obligations in handling personal data.
Any personal information collected for the purpose of these checks will be used solely for evaluating your suitability for employment and will be retained only for as long as necessary to fulfil these purposes and meet legal requirements.
Your data will be stored securely and managed in accordance with all relevant privacy legislation.
If you have any questions or concerns about the pre-employment checks please contact us at Onboarding@lrqa.com
If you have any questions or concerns on how your data will be handled, please contact us at dataprotection@lrqa.com
Diversity and Inclusion at LRQA
We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.
Together our employees make our communities better and we want you to be part of our diverse team!
LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities ).
Business Support Specialist employer: Nettitude Group
LRQA is an exceptional employer located in the vibrant city of Edinburgh, offering a collaborative work culture that values diversity and inclusion. As a Business Support Specialist, you will benefit from opportunities for professional growth through regular training sessions and a supportive team environment, all while contributing to meaningful projects that enhance safety and sustainability in various industries.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Specialist
✨Tip Number 1
Brush up on your bilingual skills in Polish and English. Since this role requires fluency in both languages, practice speaking and writing in both to ensure you can communicate effectively with clients and colleagues.
✨Tip Number 2
Familiarise yourself with the key responsibilities of the role, especially around managing KPIs and SLAs. Understanding these metrics will help you demonstrate your ability to meet client expectations during any discussions or interviews.
✨Tip Number 3
Network with current or former employees of LRQA, particularly those in similar roles. They can provide insights into the company culture and specific expectations for the Business Support Specialist position.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office and database management. Be ready to share specific examples of how you've used these tools to improve efficiency or manage data in previous roles.
We think you need these skills to ace Business Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administration and business support. Emphasise your bilingual skills in Polish and English, as this is essential for the role.
Craft a Strong Cover Letter:Write a cover letter that showcases your understanding of the responsibilities listed in the job description. Mention specific examples of how you've met KPIs or SLAs in previous roles.
Highlight Technical Skills:Since proficiency in Microsoft Office and database management is crucial, ensure you mention any relevant software experience. Provide examples of how you've used these tools to improve efficiency.
Showcase Communication Skills:Given the importance of communication in this role, include examples of how you've effectively handled client queries or collaborated with teams. This will demonstrate your ability to liaise with various stakeholders.
How to prepare for a job interview at Nettitude Group
✨Showcase Your Bilingual Skills
Since the role requires proficiency in both Polish and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Highlight Your Administration Experience
Make sure to discuss your previous administration roles and how they relate to the responsibilities outlined in the job description. Provide specific examples of how you've managed tasks like onboarding, report issuance, and client queries effectively.
✨Emphasise Attention to Detail
The position requires a high level of attention to detail. Prepare to discuss situations where your meticulous nature has helped you avoid errors or improve processes. This could include examples of maintaining databases or ensuring compliance with KPIs.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to share examples of how you've successfully liaised with clients or team members in the past. Highlight your ability to handle queries and provide clear information, as this will be crucial for the Business Support Specialist position.
