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Job Title: Project Manager
Location: Manchester
Salary: Competitive
Job Type: Permanent, Full Time
Are you an experienced Project Manager who thrives on bringing structure, pace and control to complex technical projects?
We're looking for a confident, commercially aware Project Manager to join Netteam tX, taking ownership of the successful delivery of customer IT projects from initial handover through to completion. This is a hands-on, customer-facing role where you'll manage larger and more complex projects yourself, while also helping us drive consistency, visibility and strong project management across our wider portfolio.
You'll take end-to-end ownership of technical customer projects, ensuring they are properly scoped, planned, resourced and commercially controlled before and throughout delivery.
Day to day, you'll:
- Manage complex technical projects from sales handover and mobilisation through to delivery, customer acceptance, handover and closure.
- Build and maintain clear project plans, actions, risks, dependencies, milestones and target dates.
- Coordinate technical engineers, internal teams, customers and third-party suppliers.
- Own customer communication throughout the project lifecycle, ensuring expectations are clear and issues are addressed early.
- Manage project budgets, sold versus actual hours, margin, forecasting, change control and billing readiness.
- Identify projects that are at risk of delay, overspend or scope creep and put clear recovery plans in place.
- Ensure additional or out-of-scope work is properly assessed, documented, priced and approved.
- Work closely with Sales and Pre-Sales to ensure projects entering delivery have a clear scope, appropriate technical design and validated customer prerequisites.
- Support effective resource and capacity planning across Professional Services.
- Maintain accurate and up-to-date project information within our PSA platform.
- Provide clear project and portfolio reporting, highlighting risks, resource constraints, financial exposure and decisions required.
- Help continually improve our project processes, governance, reporting and customer handovers.
Our projects encompass a broad variety of technologies and customer requirements, including Microsoft 365 and Azure, cloud and server migrations, networking, firewalls, switching and Wi-Fi, cybersecurity, backup and disaster recovery, telephony, customer onboarding, office moves, hardware refreshes and new-site deployments. xsabvtc We also deliver technology projects within the hospitality sector, including hotel-system upgrades, migrations and integrations.
About you:
You'll already have strong project management experience, ideally gained within an IT Managed Servi
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Project Manager - IT / MSP in Manchester employer: Netteam tX
At Netteam tX, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Manchester that fosters creativity and innovation. Our commitment to employee growth is evident through our focus on career development opportunities and a supportive environment where talent is nurtured and recognised. Join us to be part of a team that values your contributions and empowers you to excel in your role as an IT Support Engineer.
