At a Glance
- Tasks: Lead revenue growth and shape business strategy in a dynamic environment.
- Company: Join a growing Managed Service Provider with a strong reputation in hospitality.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Other info: Diversity and inclusion are at the heart of our recruitment process.
- Why this job: Make a real impact by driving innovation and client relationships.
- Qualifications: Proven sales leadership experience in IT services and strong commercial acumen.
The predicted salary is between 60000 - 80000 £ per year.
Location: Newbury (Hybrid - with travel to clients and offices)
Salary: Competitive
Job Type: Full Time, Permanent
We are an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great.
About the role:
We are seeking a Sales & Commercial Director to lead our revenue growth as we target £10M+. You will shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality.
Key Responsibilities
- Revenue Growth & Strategy
- Drive revenue growth and strategy
- Build a reliable sales pipeline
- Develop strategic partnerships
- Account Management & Client Growth
- Lead Account Management
- Deliver regular QBRs
- Promote upsell/cross-sell opportunities
- Oversee technical training for new products
- Maintain strong relationships with key clients
- Establish client feedback systems
- New Business Development
- Direct new business development and market planning
- Manage new client acquisition efforts
- Implement repeatable sales processes
- Align sales and marketing for better results
- Find new routes to market
- Commercial Governance & Profitability
- Manage pricing, commercial models, and margins
- Ensure accurate proposals and service alignment
- Protect against unprofitable engagements
- Standardize contracts and commercial terms
- Pre-Sales & Solution Alignment
- Collaborate with Solutions Architect / Pre-Sales teams
- Maintain structured deal review and approval
- Leadership & Team Development
- Lead and mentor Account Managers, Rev Ops, and Sales Admin
- Build an accountable, high-performing commercial team
- Introduce new working methods to support change
- Strategically improve procedures, standards, and policies
- Oversee technical training for new products
- Monitor CRM usage
- Foster a culture reflecting company values: Secure Own Improve Enable
- Vendor and Partner Management
- Manage vendor relationships and strategies
- Promote partner programs
- Handle vendor escalations
- Present innovative products and brands to clients
- Support sales offers with Account Managers
- Join client and vendor meetings with Account Managers and Commercial Manager
- Cross-Functional Collaboration
- Ensure smooth transition from sales to delivery
- Provide ongoing feedback between clients, sales, and operations
Key Performance Indicators (KPIs):
- Revenue growth (new and existing clients)
- Gross margin and deal profitability
- Pipeline value and conversion rates
- Client retention and account growth
- Proposal accuracy and delivery success rate
- Sales cycle efficiency
About you:
Essential
- Proven experience in a senior sales or commercial leadership role within an MSP or IT services business
- Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services
- Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment
- Manage complex, multi-stakeholder sales cycles
- Strong commercial acumen with a focus on margin and profitability
Desirable
- Experience working with hospitality or high-end service sectors
- Familiarity with ITSM / PSA tools (e.g. Autotask) and sales processes
- Experience in scaling a business from £5M-£10M+
Personal Attributes
- Commercially astute and results-driven
- Strategic thinker with strong execution capability
- Confident, credible, and client-facing at senior level
- Highly organised with attention to detail
- Collaborative leader who can bridge sales and operations effectively
- Passionate about delivering exceptional client experience
Why join us:
- Be part of a growing, ambitious MSP with a strong reputation in the hospitality sector
- Play a key role in shaping the next phase of growth
- Work within a leadership team committed to delivering premium, '5-star' IT services
- Opportunity to build and scale a high-performing commercial function
Please Note
Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.
Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.
Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Head of Business Development, Account Director, Head of Partnership Sales, Head of Sales may also be considered for this role.
Locations
Sales & Commercial Director in Newbury, Somerset employer: Netteam tX Ltd
Contact Detail:
Netteam tX Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Commercial Director in Newbury, Somerset
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how they align with the role of Sales & Commercial Director. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Sales & Commercial Director in Newbury, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales & Commercial Director. Highlight your experience in revenue growth, client management, and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our growth. Be specific about your achievements and how they relate to the job description.
Showcase Your Leadership Style: As a Sales & Commercial Director, your leadership will be key. Share examples of how you've built high-performing teams and driven results in previous roles. We love to see a collaborative approach that aligns with our company values!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Netteam tX Ltd
✨Know Your Numbers
As a Sales & Commercial Director, you'll need to demonstrate your understanding of revenue growth and strategy. Be prepared to discuss specific figures from your past roles, such as sales targets you've met or exceeded, and how you built a reliable sales pipeline.
✨Showcase Your Leadership Style
This role requires leading and mentoring a high-performing team. Think about examples where you've successfully developed talent or introduced new working methods. Be ready to share how you foster collaboration between sales and operations.
✨Understand the Market
Familiarise yourself with the Managed Service Provider landscape, especially in sectors like hospitality and education. Research the company’s current offerings and think about how you can contribute to their growth, particularly in terms of strategic partnerships and client relationships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and commercial acumen. Prepare scenarios where you've managed complex sales cycles or improved profitability. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.