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For Companies At a Glance
- Tasks: Provide top-notch IT support, troubleshoot issues, and log service requests.
- Company: Dynamic UK IT Managed Service Provider with a focus on innovation.
- Benefits: Competitive salary, remote work options, and personal growth opportunities.
- Why this job: Join a diverse team and kickstart your tech career while making a difference.
- Qualifications: IT-related degree and eagerness to learn new technologies.
- Other info: Inclusive work environment with excellent career advancement potential.
The predicted salary is between 30000 - 42000 £ per year.
A UK IT Managed Service Provider is seeking a proactive 1st Line IT Support Technician based in Manchester. This full-time role involves addressing technical queries, logging service requests, and troubleshooting client hardware and software issues.
Ideal candidates will have:
- An IT-related degree
- Experience with PSA tools
- A readiness to learn new technologies
The position offers a competitive salary and opportunities for personal growth within a diverse and inclusive work environment.
1st Line IT Support Technician: Permanent + Remote Options in Manchester employer: Netteam tX Ltd
Contact Detail:
Netteam tX Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Technician: Permanent + Remote Options in Manchester
✨Tip Number 1
Get your tech skills sharp! Brush up on common troubleshooting techniques and be ready to demonstrate your problem-solving abilities during interviews. We want to see how you tackle real-world issues.
✨Tip Number 2
Network like a pro! Connect with current employees or alumni from your university who work in IT. They can provide insider tips and might even refer you for the role. We love seeing familiar faces!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to simulate the interview experience. We recommend focusing on common questions for IT support roles to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to learn and grow with us.
We think you need these skills to ace 1st Line IT Support Technician: Permanent + Remote Options in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT-related degree and any relevant experience. We want to see how your skills match the role, so don’t be shy about showcasing your knowledge of PSA tools and troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the 1st Line IT Support Technician role and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Your Willingness to Learn: In your application, let us know about your eagerness to learn new technologies. We value proactive individuals who are ready to grow with us, so share any examples of how you've embraced learning in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Netteam tX Ltd
✨Know Your Tech Basics
Brush up on your technical knowledge, especially around common hardware and software issues. Be ready to discuss troubleshooting steps you've taken in the past, as this will show your practical experience and problem-solving skills.
✨Familiarise Yourself with PSA Tools
Since experience with PSA tools is mentioned in the job description, make sure you know a bit about them. If you’ve used any specific tools before, be prepared to share how they helped you manage service requests effectively.
✨Show Your Willingness to Learn
This role values a readiness to learn new technologies. Think of examples where you’ve quickly picked up new skills or adapted to changes in tech. This will demonstrate your proactive attitude and fit for the company culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and the technologies they use. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
