At a Glance
- Tasks: Lead revenue growth, develop strategies, and strengthen client relationships in a dynamic environment.
- Company: Join a growing Managed Service Provider with a strong reputation in the hospitality sector.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Shape the future of a fast-growing company and make a real impact on client success.
- Qualifications: Proven sales leadership experience in IT services and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Newbury (Hybrid - with travel to clients and offices)
Salary: Competitive
Job Type: Full Time, Permanent
We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great.
About the role
We're seeking a Sales & Commercial Director to lead our revenue growth as we target 10M+. You'll shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality.
Key Responsibilities
- Revenue Growth & Strategy
- Drive revenue growth and strategy
- Build a reliable sales pipeline
- Develop strategic partnerships
- Account Management & Client Growth
- Lead Account Management
- Deliver regular QBRs
- Promote upsell/cross-sell opportunities
- Oversee technical training for new products
- Maintain strong relationships with key clients
- Establish client feedback systems
- New Business Development
- Direct new business development and market planning
- Manage new client acquisition efforts
- Implement repeatable sales processes
- Align sales and marketing for better results
- Find new routes to market
- Commercial Governance & Profitability
- Manage pricing, commercial models, and margins
- Ensure accurate proposals and service alignment
- Protect against unprofitable engagements
- Standardize contracts and commercial terms
- Pre-Sales & Solution Alignment
- Collaborate with Solutions Architect / Pre-Sales teams
- Maintain structured deal review and approval
- Leadership & Team Development
- Lead and mentor Account Managers, Rev Ops, and Sales Admin
- Build an accountable, high-performing commercial team
- Introduce new working methods to support change
- Strategically improve procedures, standards, and policies
- Oversee technical training for new products
- Monitor CRM usage
- Foster a culture reflecting company values: Secure Own Improve Enable
- Vendor and Partner Management
- Manage vendor relationships and strategies
- Promote partner programs
- Handle vendor escalations
- Present innovative products and brands to clients
- Support sales offers with Account Managers
- Join client and vendor meetings with Account Managers and Commercial Manager
- Cross-Functional Collaboration
- Ensure smooth transition from sales to delivery
- Provide ongoing feedback between clients, sales, and operations
Key Performance Indicators (KPIs)
- Revenue growth (new and existing clients)
- Gross margin and deal profitability
- Pipeline value and conversion rates
- Client retention and account growth
- Proposal accuracy and delivery success rate
- Sales cycle efficiency
About you
Essential
- Proven experience in a senior sales or commercial leadership role within an MSP or IT services business
- Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services
- Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment
- Manage complex, multi-stakeholder sales cycles
- Strong commercial acumen with a focus on margin and profitability
Desirable
- Experience working with hospitality or high-end service sectors
- Familiarity with ITSM / PSA tools (e.g. Autotask) and sales processes
- Experience in scaling a business from 5M- 10M+
Personal Attributes
- Commercially astute and results-driven
- Strategic thinker with strong execution capability
- Confident, credible, and client-facing at senior level
- Highly organised with attention to detail
- Collaborative leader who can bridge sales and operations effectively
- Passionate about delivering exceptional client experience
Why join us
- Be part of a growing, ambitious MSP with a strong reputation in the hospitality sector
- Play a key role in shaping the next phase of growth
- Work within a leadership team committed to delivering premium, "5-star" IT services
- Opportunity to build and scale a high-performing commercial function
Diversity and Inclusion
We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.
Other
In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.
Candidates with experience of: Head of Business Development, Account Director, Head of Partnership Sales, Head of Sales may also be considered for this role.
Sales & Commercial Director in England employer: Netteam tX Ltd
At Netteam tX, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and innovation. Our commitment to employee growth is evident through clear career pathways and ongoing training opportunities, particularly in the thriving tech sector of Newbury. Join us to play a pivotal role in shaping our future while enjoying the benefits of a supportive team environment and a focus on delivering top-tier IT services to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Commercial Director in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their services and think about how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can drive revenue growth and enhance client relationships. Tailor your message to highlight your experience in sales leadership and your understanding of Managed IT Services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Sales & Commercial Director in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales & Commercial Director role. Highlight your experience in revenue growth, client management, and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive innovation and growth at StudySmarter. Keep it engaging and relevant to the job description.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven revenue growth or improved client relationships in your previous roles. We love seeing tangible results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Netteam tX Ltd
✨Know Your Numbers
As a Sales & Commercial Director, you'll need to demonstrate your understanding of revenue growth and strategy. Brush up on key metrics like pipeline value, conversion rates, and client retention. Be ready to discuss how you've driven these numbers in previous roles.
✨Showcase Your Leadership Style
This role requires leading a high-performing sales team. Prepare examples of how you've mentored and developed teams in the past. Highlight your approach to fostering collaboration between sales and operations, as this will be crucial for success.
✨Understand the Market
Familiarise yourself with the Managed Service Provider landscape, especially in sectors like hospitality and education. Be prepared to discuss current trends and how you can leverage them to drive new business development and strategic partnerships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and commercial acumen. Think about complex sales cycles you've managed and how you've navigated challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
