Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor alerts in the OnGuard system to ensure student safety.
- Company: Netsweeper is a global leader in content filtering software solutions.
- Benefits: Enjoy flexible part-time hours, paid leave, and work-from-home options.
- Why this job: Make a real impact by protecting students online in a supportive team environment.
- Qualifications: Strong communication skills and a passion for online safety are essential.
- Other info: Part-time role with potential for additional hours during holidays.
Overview
Join to apply for the Digital Safety Monitoring Analyst (UK) role at Netsweeper
Netsweeper is a worldwide organization specializing in Content Filtering Software Solutions. We hold the industry’s most advanced proprietary global filtering system for ISPs, Telcos, governments, schools, and corporations, and our customers are located around the world in every industry vertical. Netsweeper’s purpose is to protect people from inappropriate content that permeates the Internet and Webpages; our technology provides customers with the ability to choose available and allowable URLs, IMs and file transfers. Our filtering software and solutions continuously evolve and offer the most protected and managed Internet experience currently available.
Role
Digital Safety Monitoring Analyst (DSMA) – West Yorkshire, UK
Netsweeper is looking for a part-time Digital Safety Monitoring Analyst who will monitor alerts that arise in our OnGuard system in order to identify and escalate urgent and high-level risk alerts to appropriate specialized colleagues and partners in a timely, accurate and professional manner. OnGuard (formerly nMonitor) is a tool for student monitoring to ensure that they can accurately detect and assess harmful student behaviour in order to intervene early to successfully mitigate potential harmful activity. OnGuard technology works both online and offline, scanning internet content, desktop content, and user-submitted data in real-time.
Your priority will be to assess alerts efficiently and accurately to support maintaining the safety and well-being of students. You will be expected to work shifts as part of a 24/7 team, working from home out of business hours. We currently have a part-time position available, including Weekend work, with potential for covering additional hours covering holidays, etc.
Job Responsibilities
- Monitoring alerts that come into the OnGuard platform
- Identify and escalate high priority/risk alerts based on established protocols and parameters
- Provide prompt, clear and professional communication of alerts to identified partners and/or managers following guidelines and procedures
- Complete required reports and recordkeeping related to alerts and responses in an accurate and detailed manner
- Cooperate and collaborate with management to promote innovative and compassionate service to customers and to enhance safeguarding capabilities on a continual basis
- Attend and participate in OnGuard team meetings to contribute to service knowledge and identify trends or themes arising in alerts, and to help identify future training and service needs
- Be reliable, organized and able to manage part-time hours. Flexibility is an asset to enhance coverage capacity on this team
Qualifications/Skills
- Excellent communication skills
- Computer literate with a good understanding of social media and online applications
- Able to assess situations and respond promptly
- Calm and level-headed when working in stressful situations
- Comfortable working independently or with others
- Compassionate and understand the importance of online safety and the protection of students
- Previous experience of monitoring systems and working with sensitive information with vulnerable situations is a strong asset
- Post-secondary education in fields related to nursery/preschool, primary school, social work is beneficial but not mandatory
What We Offer
- Part-time schedule (20 hours per week within the hours of 9:00 AM to 10:00 PM)
- Shifts available on weekdays, including daytime and evening hours (no overnight shifts)
- Paid holiday and sick leave
- Company pension
- Work from home
- Opportunity to protect children and make a positive difference
If you are looking to help protect children through online safeguarding and want to join a progressive, leading-edge company, apply today with your COVER LETTER and CV, and include your hours and days of availability for PT consideration.
Seniority level
- Entry level
Employment type
- Other
Job function
- Management and Manufacturing
Industries
- Computer and Network Security
Referrals increase your chances of interviewing at Netsweeper by 2x
Get notified about new Safety Analyst jobs in Leeds, England, United Kingdom.
#J-18808-Ljbffr
Digital Safety Monitoring Analyst (UK) employer: Netsweeper
Contact Detail:
Netsweeper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Safety Monitoring Analyst (UK)
✨Tip Number 1
Familiarise yourself with the OnGuard system and its functionalities. Understanding how the monitoring alerts work will give you an edge during interviews, as you'll be able to discuss specific scenarios and demonstrate your knowledge of the tools used in the role.
✨Tip Number 2
Highlight any previous experience you have with monitoring systems or working with sensitive information. Be prepared to share examples of how you've handled urgent situations in the past, as this will showcase your ability to remain calm and level-headed under pressure.
✨Tip Number 3
Network with professionals in the field of digital safety and online safeguarding. Engaging with others who work in similar roles can provide insights into the industry and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Demonstrate your passion for online safety and protecting vulnerable individuals during your interactions with the company. Whether it's through your conversations or during team meetings, showing genuine interest in the mission of Netsweeper can set you apart from other candidates.
We think you need these skills to ace Digital Safety Monitoring Analyst (UK)
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Digital Safety Monitoring Analyst role. Highlight your understanding of online safety and your ability to assess situations calmly, as these are key aspects of the job.
Showcase Relevant Experience: If you have previous experience with monitoring systems or working with sensitive information, be sure to detail this in your CV. Mention any relevant skills that align with the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent communication is crucial for this role, emphasise your communication skills in both your cover letter and CV. Provide examples of how you've effectively communicated in past roles, especially in stressful situations.
Include Availability: As the position requires part-time hours and flexibility, clearly state your availability in your application. This will help the employer understand how you can fit into their scheduling needs.
How to prepare for a job interview at Netsweeper
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Digital Safety Monitoring Analyst. Familiarise yourself with the OnGuard system and its purpose in safeguarding students online. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Be ready to discuss how you would convey alerts clearly and professionally to colleagues and partners.
✨Demonstrate Calmness Under Pressure
The role involves monitoring alerts that may be urgent or high-risk. Prepare to discuss situations where you've had to remain calm and level-headed in stressful circumstances. This will show your ability to handle the demands of the job.
✨Highlight Relevant Experience
If you have previous experience with monitoring systems or working with sensitive information, make sure to highlight this during your interview. Even if your background isn't directly related, any experience that showcases your ability to assess situations and respond appropriately will be beneficial.
