At a Glance
- Tasks: Provide essential admin support and help the team achieve their goals.
- Company: Join a brilliant business with a focus on innovation and teamwork.
- Benefits: Competitive salary up to £29k and a generous benefits package.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: Strong customer service and administrative experience required.
- Other info: Monday to Friday, 37.5 hours per week, with opportunities for growth.
The predicted salary is between 21600 - 34800 £ per year.
Are you a self-motivated individual, with an eye for detail who takes pride in their work? If so, we want to hear from you! Optimum Recruitment Group are proud to be working exclusively with a brilliant business who are currently recruiting for an Administrator to join the team. The role is based on a regional operational site in Essington. Working within the Commercial team, you will be providing all-round administrative and customer support to the activities. This is a newly created role, with the primary responsibility to assist the team to make a difference and achieve their commercial plans and goals by delivering innovative and pragmatic solutions whilst ensuring tasks are completed to a high standard.
Commercial tasks will include:
- Customer relationship management
- Pricing and system implementation
- Tracking and providing management reports
Responsibilities:
- Ensuring compliance with the relevant processes, regulatory guidance, company management systems, corporate governance and Standard Operating Systems/procedures for the operational site.
- Working within the sales and administration team providing administrative support to the activities of the commercial teams.
- Data entry of new enquiries onto the company’s system from a completed technical assessment form.
- Day to day monitoring of centralised inbox and distributing service requests in accordance with the site’s area coverage.
- Creating accurate quotations from the enquiry to forward onto clients on behalf of account managers.
- Updating and maintaining customer information.
- Responsible for all administration including producing correspondence as & when requested.
- Providing telephone support to the sales team and other stakeholders.
- Uploading of customer invoices.
- Creation of month end reports.
Qualifications:
- High levels of customer service experience.
- Proven track record, working with a team, managing a busy workload, meeting deadlines, and delivering results.
- Strong administrative experience.
- Strong computer-based skills including Microsoft Excel, Word and Outlook with previous experience gained within an administrative support role.
- Ability to focus on detail and complete administrative duties to tight deadlines.
- Experience of and ability to work in a methodical, organised and systematic manner.
- Skilled in working within deadlines whilst being flexible and able to confidently prioritise tasks.
Salary up to £29k dependent on skills and experience plus a generous benefits package. This is a site-based role. Monday to Friday 37.5 hrs per week.
Administrator in Wolverhampton employer: NetSoft Services Ltd
Contact Detail:
NetSoft Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills can help them achieve their goals. We want you to shine when you get that chance to impress!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Administrator in Wolverhampton
Some tips for your application 🫡
Show Off Your Attention to Detail: In your application, make sure to highlight your attention to detail. We love candidates who take pride in their work, so share examples of how you've ensured accuracy in past roles.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to the Administrator role by mentioning specific skills and experiences that align with the job description. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about your qualifications and experiences.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at NetSoft Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with tasks like customer relationship management and data entry. This will help you demonstrate your knowledge and show how your skills align with what they’re looking for.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where you successfully managed complex administrative tasks. Highlight how your attention to detail led to positive outcomes, such as error-free reports or improved customer satisfaction.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing a busy workload or prioritising tasks. Think of scenarios where you’ve had to juggle multiple responsibilities and be ready to explain your thought process and the results you achieved.
✨Demonstrate Your Tech Savviness
As the role involves using Microsoft Excel, Word, and Outlook, be prepared to discuss your proficiency with these tools. You might even want to mention any relevant projects where you used these applications effectively, showcasing your ability to adapt to their systems.