At a Glance
- Tasks: Resolve complex tech issues and automate tasks using PowerShell.
- Company: Join Netsense, where we simplify IT and value innovation.
- Benefits: Competitive salary, pension scheme, support for certifications, and 20 days annual leave.
- Other info: Dynamic role with opportunities for growth and learning in a supportive environment.
- Why this job: Make a real impact in cybersecurity while working with cutting-edge technology.
- Qualifications: Experience with Microsoft 365, PowerShell, and knowledge of compliance standards.
The predicted salary is between 25776 - 35000 £ per year.
Salary: £25,776 - 35,000 per year
Requirements
- Experience with ConnectWise Manage & ConnectWise Automate
- Deep proficiency in Microsoft 365, Entra ID, and Azure administration
- High proficiency in PowerShell; experience with Rewst preferred (or ability to adopt new technology)
- Strict adherence to compliance frameworks, knowledge of Cyber Essentials, understanding of ISO 27001
- Knowledge of networking (VLANs, VPNs, Firewalls)
- Solid understanding of VOIP
- Experience with Devolutions Remote Desktop Manager
- Eligibility for UK Eyes Only Security Clearance (SC/DV)
Responsibilities
- Resolve complex escalated tickets involving Windows Server, networking, and cloud environments
- Use PowerShell to automate repetitive tasks, deployment workflows, and reporting
- Assist in the implementation and maintenance of ISO 27001 standards and internal cybersecurity policies
- Maintain and optimize core stack tools including ConnectWise Manage, ConnectWise Automate, and Remote Desktop Manager
- Build and maintain automation workflows using Rewst to enhance service delivery
- Maintain records of configurations, changes, and compliance evidence
Technologies
- Azure Cloud Support
- Microsoft 365
- PowerShell
- Security
- Windows
- Office 365
- SQL
At Netsense, we live by the motto IT Simplified. As a 2nd Line Support Engineer, you will bridge daily technical hurdles and high-level infrastructure projects. Your role is vital in maintaining our security and compliance standards like ISO 27001, utilizing cutting‑edge automation tools to streamline operations. We offer a competitive salary, benefits including a pension scheme, support for certification exams, 20 days annual leave, and a modern tech stack to work with. Join a team that values innovation, growth, and impactful contributions to cybersecurity.
2nd Line Support Engineer in Burgess Hill employer: Netsense
At Netsense, we pride ourselves on fostering a dynamic work environment where innovation and professional growth are at the forefront. As a 2nd Line Support Engineer, you will benefit from a competitive salary, a supportive culture that encourages continuous learning through certification opportunities, and a commitment to maintaining high standards of cybersecurity. Join us in a location that champions cutting-edge technology and teamwork, making every day an opportunity to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line Support Engineer in Burgess Hill
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Netsense, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Netsense
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Netsense. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace 2nd Line Support Engineer in Burgess Hill
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Netsense insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Netsense that you’re committed to staying ahead in the game.
How to prepare for a job interview at Netsense
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Netsense to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Netsense.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
