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For Companies At a Glance
- Tasks: Support sales teams with technical expertise and develop strategies to win business.
- Company: Join NETSCOUT, a leader in cybersecurity and digital performance solutions for over 40 years.
- Benefits: Enjoy remote work flexibility, professional development, and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team protecting the connected world while growing your career in tech.
- Qualifications: 10 years in IT or 7 years in pre-sales; strong networking skills required.
- Other info: Full-time role with 40-50% travel; must be UK-based and proficient in English.
The predicted salary is between 36000 - 60000 £ per year.
Job ID: 005108
Seeking an experienced Enterprise Market Sales Engineer
Description:
At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.
About NETSCOUT
NETSCOUT has been helping the world\’s largest organizations solve their most complex digital challenges for more than 40 years.
NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, enabling organizations to solve problems faster, transform their digital ecosystems, secure what matters, and stay unstoppable in a world that relies on them every second.
About the Role
The Sales Engineer (SE) will provide pre-sales engineering support across the UK Enterprise market. Working alongside an assigned account manager, the successful candidate will be responsible for specific sales revenue goals and business objectives aligned with company-wide strategies. The role involves working from a home office with 40-50% travel, reporting to the Manager, Sales Engineering. Significant customer interaction and a solid understanding of the sales cycle are essential.
Responsibilities
- Collaborate with Account Managers and Regional Directors to develop business and technical strategies.
- Investigate prospect needs and develop strategies to win business.
- Assist sales teams in tactical decision-making.
- Identify business problems and offer solutions.
- Provide technical support using NETSCOUT\’s best practices.
- Manage all lead technical activities and build relationships within customer IT infrastructure.
- Support sales in achieving targets and accurately forecasting opportunities.
- Create and deliver PoCs, manage bakeoffs, and conduct presentations and demonstrations.
- Explore user scenarios to identify upsell opportunities.
- Adapt to new situations, including working with multiple integrators.
- Travel within the territory as required.
Qualifications
- Minimum 10 years in IT or 7 years in a pre-sales or related technical support role.
- Experience with customer engagement to understand challenges and propose solutions.
- Proven success in pre-sales roles.
- Strong networking and application background; Linux/Windows knowledge.
- Regional business experience is critical.
- Technical skills in Cisco routing, switching, TCP/IP, SNMP, VoIP, LAN/WAN topologies, security, and network infrastructure.
- Knowledge of network performance management and tools like HP/OV, IBM Tivoli, EMC SMARTS, ArcSight.
- Experience with operating systems, certifications (CCNA, CCNP, CCIE), SDN/NFV, virtualization, and cloud environments.
Additional experience with RFI/RFP responses and security audits is a plus. Formal sales training (e.g., Sandler, Siebel) and excellent communication, organization, and self-motivation skills are required.
Preferred Qualifications
- Implementation or professional service experience.
- Networking & security qualifications (e.g., CCNP, CCIE, JNCIP-SP).
- Bachelor\’s Degree in Computer Science or related field.
Working at NETSCOUT
We value diversity and are committed to creating an inclusive workplace. We offer professional development, training, and growth opportunities. NETSCOUT is an equal opportunity employer.
Requirements
Full-Time, UK-based, English language proficiency.
For accommodations or inquiries, contact Talent Acquisition. We are committed to accessibility and equal opportunity employment.
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Sales Engineer (UK) employer: NETSCOUT
Contact Detail:
NETSCOUT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Engineer (UK)
✨Tip Number 1
Familiarise yourself with NETSCOUT's products and solutions. Understanding their unique visibility platform and deep packet inspection technology will help you articulate how you can contribute to their mission of protecting the connected world.
✨Tip Number 2
Network with current or former NETSCOUT employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous pre-sales experiences in detail. Be ready to share specific examples of how you've successfully engaged with customers, identified their needs, and provided tailored solutions.
✨Tip Number 4
Brush up on your technical skills related to networking and security, especially in areas like Cisco routing and switching. Being able to demonstrate your expertise in these areas will set you apart from other candidates.
We think you need these skills to ace Sales Engineer (UK)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Sales Engineer position. Tailor your application to highlight relevant experiences that align with NETSCOUT's needs.
Highlight Relevant Experience: Emphasise your experience in IT and pre-sales roles, particularly any customer engagement and technical support experience. Use specific examples to demonstrate your success in similar positions.
Showcase Technical Skills: Detail your technical skills related to networking, security, and relevant tools mentioned in the job description. Mention any certifications you hold, such as CCNA or CCNP, to strengthen your application.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also expresses your enthusiasm for the role and the company. Discuss how your background makes you a perfect fit for NETSCOUT and their mission.
How to prepare for a job interview at NETSCOUT
✨Understand the Company and Its Solutions
Before your interview, make sure you thoroughly research NETSCOUT and its unique visibility platform. Understand how their technology works and the problems it solves for clients. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Technical Expertise
As a Sales Engineer, you'll need to exhibit a strong technical background. Be prepared to discuss your experience with networking, application support, and relevant technologies like Cisco routing and switching. Highlight specific projects where you've successfully applied these skills.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you identified customer needs and provided effective solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to engage with both technical and non-technical stakeholders. During the interview, focus on clarity and confidence in your communication style.
