About The Company
Brightwell is a leading organization dedicated to delivering innovative pension administration solutions and services. With a strong commitment to excellence, Brightwell specializes in providing cutting-edge technology platforms and expert support to pension schemes, ensuring efficient management and enhanced member experiences. The company values diversity, inclusion, and continuous improvement, fostering a collaborative environment where employees are empowered to contribute their best. Brightwell's reputation is built on integrity, professionalism, and a customer-centric approach, making it a trusted partner for pension providers and stakeholders across the industry.
About The Role
We are seeking a highly skilled and motivated Senior Systems Developer to join our dynamic Member Services team at Brightwell. This pivotal role involves the configuration, support, and ongoing development of the IntelliPen Pensions Administration platform. Reporting directly to the Senior System Development Manager, the successful candidate will be instrumental in enhancing system functionalities, driving technological innovation, and ensuring the platform's optimal performance. The role offers an exciting opportunity to work on complex pension systems, collaborate with internal teams and external partners, and contribute to continuous improvement initiatives. The ideal candidate will possess a blend of technical expertise, problem-solving skills, and a proactive approach to system development and support, ensuring that Brightwell’s solutions remain at the forefront of the industry.
Qualifications
The ideal candidate will have a strong background in supporting and developing defined benefit pensions administration systems. They should possess advanced technical skills, particularly in SQL, and have experience working with complex applications within a live operational environment. A proven track record of delivering technology enhancements that improve operational efficiency and member outcomes is essential. Candidates should demonstrate excellent analytical and problem-solving abilities, with the capacity to quickly learn new technologies and apply them effectively. Strong communication skills, stakeholder management, and the ability to lead technical initiatives are also crucial. Relevant qualifications in computer science, information technology, or related fields are preferred.
Responsibilities
- Design, develop, and enhance IntelliPen platform functionalities, including workflows, reporting, document generation, member portals, calculations, and system integrations to meet evolving business needs.
- Provide expert technical support to development teams and operational staff, resolving day-to-day incidents and addressing complex system issues promptly.
- Collaborate with internal change management, project teams, and third-party vendors to deliver system improvements that enhance the overall member experience and operational efficiency.
- Work closely with the QA Lead to define testing strategies, oversee testing processes, and ensure the delivery of high-quality, reliable system releases.
- Assist in planning development roadmaps, managing sprint activities, and supporting a continuous delivery approach in alignment with business objectives.
- Produce detailed development reports, analyze system performance, and demonstrate the value added by platform enhancements to stakeholders.
- Ensure all development activities adhere to Brightwell’s standards, governance policies, and compliance requirements to maintain system integrity and security.
- Take ownership of solution design, implementation, and deployment, while mentoring colleagues and providing technical leadership to foster a culture of continuous learning and improvement.
Benefits
- Brightwell offers a comprehensive benefits package designed to support our employees' well-being and professional growth. You will enjoy a competitive salary, a hybrid working model, and opportunities for career development.
- Our benefits include an annual performance bonus, 25 days of holiday (which increases to 30 with service) plus bank holidays, and a pension scheme with employer contributions ranging from 15% to 17% depending on age.
- Additionally, employees receive eight times salary life insurance, generous family-friendly policies—including up to 26 weeks of full pay maternity, adoption, and paternity leave—and access to free health assessments.
- Our health cash plan, professional study support, Employee Assistance Programme, and Wellhub wellness platform further support your health and well-being.
- Brightwell is committed to creating a supportive environment that encourages growth, learning, and work-life balance.
Equal Opportunity
Brightwell is an equal opportunity employer.
We are dedicated to fostering an inclusive workplace where diversity is celebrated, and all employees are valued and respected.
We believe that a diverse workforce enhances our innovation, performance, and ability to serve our clients effectively.
We are committed to providing equal employment opportunities regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic protected by law.
Our policies and practices are designed to promote fairness, accessibility, and a culture of belonging for everyone.
We encourage applications from individuals of all backgrounds who are eager to contribute to our mission and growth.
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