Human Resources Consultant in Ipswich

About The Company

Cottrell Moore Ltd is a reputable HR and recruitment consultancy with over 18 years of experience serving clients across the UK.

Specializing in providing outsourced HR solutions, trusted recruitment services, and strategic people management advice, we work predominantly with small and medium-sized enterprises (SMEs) across various sectors.

Our approach is characterized by delivering straightforward, practical, and commercially grounded HR support that helps business owners and directors navigate complex people challenges effectively.

Our dedicated team values transparency, integrity, and a proactive mindset, ensuring that our clients receive high-quality service tailored to their unique needs.

As a company, we are committed to fostering a collaborative and inclusive environment where professional growth and client satisfaction are at the forefront.

About The Role

We are seeking a skilled HR Consultant to join our dynamic team based in Ipswich, with flexible hybrid working arrangements.

This role offers an exciting opportunity to manage your own portfolio of SME clients, acting as their primary HR contact and trusted advisor.

You will handle a diverse range of HR issues, including employee relations, performance management, recruitment, and policy development, providing pragmatic solutions that align with business objectives.

The successful candidate will thrive in a client-facing environment, demonstrating confidence in managing complex cases such as disciplinaries, grievances, TUPE, and restructures.

This position is ideal for someone who enjoys working independently, building strong relationships, and making a tangible impact on clients' people strategies.

You will have direct access to the company founder and the opportunity to contribute to the ongoing growth and development of our consultancy.

Qualifications

Essential

• Proven experience as a generalist HR professional advising business owners or senior leaders, with a strong understanding of employment law and HR best practices.
• Commercially minded approach, able to weigh business costs against HR solutions effectively.
• Excellent communication skills to convey difficult messages clearly and confidently, without jargon.
• Solutions‑oriented mindset, warm and personable nature to build trusted client relationships.
• Comfortable working in ambiguous situations, making sound judgments with incomplete information, and managing multiple client accounts simultaneously.

Desirable

• CIPD Level 5 or above, or an equivalent qualification.
• Strong commercial experience and consultancy background.
• Experience working across various sectors, familiarity with psychometric assessment tools.
• Owning transport for client site visits.

Responsibilities

• Managing a portfolio of SME clients, serving as their primary HR contact and trusted advisor for day‑to‑day HR issues.
• Providing expert advice on employee relations, performance management, absence management, and employment law compliance.
• Collaborating closely with the recruitment team, supporting assessment processes, and developing recruitment strategies.
• Drafting, reviewing, and updating employment contracts, HR policies, and related documentation to ensure legal compliance and best practice.
• Handling complex or sensitive casework, including disciplinary procedures, grievances, TUPE transfers, and restructuring exercises, with confidence and professionalism.
• Working alongside the Director and wider team to share knowledge, develop your skills, and contribute to the continuous improvement of service delivery.
• Occasionally visiting client sites across Suffolk and other parts of the UK to provide in‑person support and facilitate HR initiatives.

Benefits

• Performance‑based bonus linked directly to client satisfaction scores, rewarding relationship‑building and service quality.
• Initial office‑based training period in Ipswich, followed by flexible hybrid working arrangements to promote work‑life balance.
• Being part of a small, expert team where your contributions are highly visible and valued.
• Engaging and varied work with no two days being the same, providing continuous learning opportunities.
• Opportunities to develop across the full spectrum of HR, recruitment, and learning & development activities.
• Direct access to the company's founder and leadership team, offering clear pathways for career growth and business involvement.
• Equal Opportunity

Cottrell Moore Ltd is committed to creating an inclusive environment where all employees and applicants are treated with fairness and respect.

We are an equal opportunity employer and welcome applications from individuals of all backgrounds, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic protected by law.

Our goal is to foster a diverse workplace that reflects the communities we serve and encourages a culture of collaboration, innovation, and mutual respect.

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