About The Company
Catalyst is a dynamic and innovative technology scale-up dedicated to delivering exceptional solutions within the tech industry. Currently operating with a turnover of approximately £12 million and a dedicated team of around 80 professionals, Catalyst has established itself as a cash-generative SME with ambitious growth plans. Under the guidance of its experienced and charismatic owner, supported by a high-caliber senior leadership team including a newly appointed CEO, the company aims to double its size over the next five years. Catalyst prides itself on fostering a collaborative and forward-thinking environment that encourages continuous innovation and professional development, making it an exciting place for talented individuals to grow their careers.
About The Company
Catalyst is a dynamic and innovative technology scale-up dedicated to delivering exceptional solutions within the tech industry. Currently operating with a turnover of approximately £12 million and a dedicated team of around 80 professionals, Catalyst has established itself as a cash-generative SME with ambitious growth plans. Under the guidance of its experienced and charismatic owner, supported by a high-caliber senior leadership team including a newly appointed CEO, the company aims to double its size over the next five years. Catalyst prides itself on fostering a collaborative and forward-thinking environment that encourages continuous innovation and professional development, making it an exciting place for talented individuals to grow their careers.
About The Role
The Data Analyst role at Catalyst is a vital position within the company's expanding Data & Insight team. Based at the company's headquarters in Gateshead, this role involves transforming complex customer, sales, and operational data into clear, actionable insights that drive strategic decision-making across departments. You will work closely with teams in Marketing, Operations, and Finance to develop and maintain dashboards, reports, and data models that support business growth and operational efficiency. Your analytical expertise will help identify trends, opportunities, and risks, enabling the company to enhance customer experience, optimize campaigns, and improve overall business performance.
This position offers an excellent opportunity for a detail-oriented professional who enjoys translating data into meaningful recommendations. You will be instrumental in automating reporting processes, ensuring data accuracy, and communicating insights effectively to both technical and non-technical stakeholders. Supporting the Lead Data Analyst and collaborating with cross-functional teams, you will contribute significantly to Catalyst's data-driven culture and strategic objectives.
Qualifications
The ideal candidate will possess strong, commercial experience as a Data Analyst within a fast-paced, growth-oriented environment, preferably within health, tech, or consumer services sectors. A degree or equivalent qualification in Data, Technology, or a numerate discipline is essential. You should demonstrate proficiency in SQL, with confidence in working with large datasets. Experience with Python or R for data analysis is advantageous. Additionally, familiarity with Excel and at least one Business Intelligence (BI) tool such as Power BI or Tableau is required. Knowledge of customer management systems and EPOS systems will be beneficial.
Candidates should exhibit excellent attention to detail, a methodical approach to analysis, and a basic understanding of statistical concepts. Curiosity and a genuine interest in uncovering the story behind the data are crucial. Strong communication skills are necessary to explain technical findings to non-technical audiences. The ability to manage multiple requests with strong organizational skills, high integrity, and a collaborative approach is essential. A commitment to continuous learning and professional development is highly valued.
Responsibilities
The core responsibilities of the Data Analyst include building and maintaining dashboards and self-service reports, primarily using Power BI, to monitor membership, sales, and retention metrics. Automating recurring reports to improve efficiency and reduce manual effort is a key aspect of the role. Ensuring all reports are accurate, well-documented, and easily interpretable by non-technical users is vital.
You will analyze trends related to customer growth, churn, engagement, and campaign performance, providing insights that influence strategic decisions. Responding to ad hoc analysis requests from Marketing, Operations, and Finance teams will be part of your duties. Identifying patterns, risks, and opportunities within the data and flagging these to relevant stakeholders will help guide business initiatives.
Validating incoming data feeds from various systems such as customer databases, EPOS, and marketing platforms is essential to maintain data integrity. Collaborating with Data Engineers to investigate and resolve data discrepancies forms part of your responsibilities. Maintaining comprehensive documentation of report logic, data sources, and analysis processes ensures transparency and reproducibility.
You will work closely with cross-functional teams to understand their information needs and present findings clearly, tailoring communication to technical and non-technical audiences. Supporting the Lead Data Analyst in prioritizing workload and ensuring timely delivery of insights will be critical to your success in this role.
Benefits
Catalyst offers a competitive salary package ranging from £50,000 to £80,000, commensurate with experience, skills, and qualifications. The role is full-time and permanent, based at the company's office in Gateshead, providing a collaborative and engaging work environment. The company supports professional growth through ongoing training and development opportunities, enabling employees to enhance their skills and career progression.
Additional benefits include free parking on-site, access to health facilities, staff events, discounts, and various training programs. Catalyst fosters a positive workplace culture that values innovation, teamwork, and employee well-being, making it an attractive destination for talented data professionals seeking to make a meaningful impact.
Equal Opportunity
Catalyst is committed to creating an inclusive environment where all employees are valued and respected. We are an equal opportunity employer and welcome applications from individuals of all backgrounds, regardless of race, gender, age, disability, sexual orientation, or other protected characteristics. We believe diversity enhances our team and drives innovation, and we are dedicated to fostering a workplace that promotes fairness, equality, and opportunity for all.
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